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07-16-2025 11:21 AM
Need help to validate, trying from past 1 hours, getting an error 'Did you add and post a comment?'
Solved! Go to Solution.
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07-18-2025 03:30 AM
share this and I will be able to help you
No AI was used in the writing of this post. Pure #GlideFather only
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07-18-2025 04:26 AM
Hi @PrashantP536658 ,
In your screenshot you have added work note and comment both. Delete this incident and try it again and add only Additional Comments, not Work Notes. Then validate and see it will work as it is working fien for me.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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10-07-2025 07:55 AM
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10-08-2025 03:48 AM
Same issue i am facing even i post the mention comment. How i fix it.
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07-18-2025 04:26 AM
Hi @PrashantP536658 ,
In your screenshot you have added work note and comment both. Delete this incident and try it again and add only Additional Comments, not Work Notes. Then validate and see it will work as it is working fien for me.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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08-15-2025 09:03 PM
still i have a failed what is do sir .How i delete the past activities.
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2 weeks ago
how do we delete this instance can you give steps for deleting