How to add "add to cart" for order guide in service portal
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11-15-2022 03:20 AM - edited 11-15-2022 03:21 AM
Hi all,
We have 3 catalog items in an order guide for HR onboarding and off boarding processes, we need to use them to create bulk request. But we are unable to see 'Add to cart' button in service portal. Please suggest how can add this to SP.
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11-15-2022 03:23 AM
Hi @Arjun4
Can you navigate to the maintain item and open your catalog, check portal setting tab from there :- Make sure that all this are not true
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Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
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11-15-2022 03:39 AM
Hi @Gunjan Kiratkar , Thank you for prompt response, I tried unchecking those, but got no luck, is there any other way pls
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11-15-2022 03:43 AM
Hi @Arjun4 ,
Go to your order guide and check for their portal setting as well:-
Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
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11-15-2022 04:07 AM
Hi @Gunjan Kiratkar , it is already unchecked,