How to Prepare for the CSA exam?

[Sandeep Rajput]

@khanzodevikram Your best bet would be to register on Now Learning and go through all the courses associated with System Administrator Journey available here https://nowlearning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=55f7...

For preparing for the exam, you can refer to Quizlet flash cards https://quizlet.com/jp/810475092/servicenow-csa-flash-cards/. Please rely on the questions only and verify the answers with official documentation.

Hope this helps.

[Harish Bainsla]

Hi first complete now learning course than do practise from below link

https://www.examtopics.com/exams/servicenow/csa/view/

https://www.itexams.com/exam/CSA

https://interviewquestions.guru/servicenow-csa-practice-exam-questions/

https://www.study4exam.com/servicenow/free-csa-questions

 https://quizlet.com/jp/810475092/servicenow-csa-flash-cards/

https://youtu.be/lGqq-ttcjIs?si=FgGE6QmAVBnGt7Is

[Dr Atul G- LNG]

Hi @khanzodevikram 

CSA is the first and basic exam in journey. Tips 

- Please go through training line by lien and word by word at least 2-3 times.

- Do all labs 3-4 times, not only do lab, read the instructions how to do lab.

- Follow the ebook, at least 2-3 times. 

- You can check some Udmey course ( as heard from others it is good to practice)

Watch my video / my experience

https://youtu.be/60KXCXXHW7M

[Ehab Pilloor]

Hi @khanzodevikram.,

Preparing for the ServiceNow Certified System Administrator (CSA) exam involves a combination of understanding the exam objectives, hands-on experience with the ServiceNow platform, and effective study strategies. Here's a comprehensive guide to help you prepare for the CSA exam:

1. Review the Exam Blueprint:
- Obtain the official CSA exam blueprint from the ServiceNow website. This document outlines the topics covered in the exam. Use it as a roadmap for your study plan.

2. ServiceNow Fundamentals:
- Ensure a solid understanding of fundamental concepts in ServiceNow, including modules like Incident, Problem, Change Management, and User Administration.

3. Hands-On Practice:
- Practice is crucial. Set up your own ServiceNow instance or leverage a demo instance provided by ServiceNow. Engage in hands-on exercises to reinforce your understanding of platform functionality.

4. ServiceNow Documentation:
- Familiarize yourself with the official ServiceNow documentation. It's a valuable resource for detailed information on various features and configurations.

5. ServiceNow Training:
- Consider taking ServiceNow training courses. The official training programs offered by ServiceNow cover essential topics and provide hands-on labs.

6. CSA Study Guide:
- Refer to the ServiceNow CSA Study Guide if available. It may provide additional insights into key exam topics and recommended resources.

7. Community Resources:
- Join the ServiceNow community forums and discussion groups. Engage with other professionals preparing for the exam, ask questions, and share knowledge.

8. ServiceNow Webinars and Events:
- Attend ServiceNow webinars and events. These sessions often cover new features, best practices, and real-world scenarios that can be beneficial for the exam.

9. Practice Exams:
- Take practice exams to simulate the exam environment. ServiceNow provides official practice exams that can help you assess your readiness and identify areas for improvement.

10. Time Management:
- Practice time management during your study sessions and practice exams. The CSA exam has a time limit, so being comfortable with pacing is essential.

11. Review and Reinforce:
- Periodically review your notes and the exam blueprint. Reinforce your learning by revisiting topics you find challenging.

12. Exam Day Preparation:
- Ensure you have a stable internet connection and a quiet environment for the exam. Familiarize yourself with the exam interface and guidelines.

Remember that success in the CSA exam is not just about memorization but also about understanding how to apply ServiceNow concepts in real-world scenarios. Regular, focused study sessions and practical experience will contribute significantly to your preparation.

If you found my reply useful, please mark it as solution/helpful.

Thanks and Regards,

Ehab Pilloor