unable to find the employee center menu items

kiran115
Tera Contributor

‎10-31-2023 06:37 AM

Am unable to locate the below menu items which are present in the employee center portal (esc). I want to update the labels of those menu items. How to achieve it? Can anyone please help me out?

kiran115_1-1698759187565.png

 

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Samaksh Wani
Giga Sage
Giga Sage

‎10-31-2023 06:52 AM

Hello @kiran115 

 

 

Navigate to All > Service Portal > Service Portal Configuration.

 

2. In the Nav bar you will find Portal Tables, In Dropdown select Header|Footer.

 

3. A list will open search for employee-center-header. and make the neccessary changes in HTML.

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

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Community Alums
Not applicable

‎10-31-2023 10:56 AM

Hello @kiran115 ,

 

For this you need to clone "Employee Center Header" widget and need to make changes in HTML template. SS:

Khushbookabra_0-1698774881373.png

 

And add your cloned widget to EC Theme and IB EC Theme.

Sometimes your changes will not get reflect immediately.

So logout and login again to see change on ESC portal. 
You may face cross scope issues as well. So you have to search for those records and Allow the application cross scope access (Restricted Caller Access Privileges).

 

@kiran115 , Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.

 

Thank You!

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