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Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Registration for now[dev]26 is open! Whether you've been on the platform for years or you're shipping your first app, now[dev] is a two-day event for the people who write the code and make the build calls. Join us Nov. 4-5 in San Jose - learn more by clicking below! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by jordancbaron Save the date: now[dev] is coming to San Jose! Save the date: now[dev] is coming to San Jose Mark your calendars: November 4–5, 20... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request
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Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by ServiceNow 8 Sep, 2026 05:00 AM PDT Event Details Online ServiceNow Exchange: HRSD Academy - HR Domain MCP Servers from ServiceNow Hosted by ServiceNow 9 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Pro Dev Academy - Custom Experiences with the ServiceNow SDK and Claude Code Hosted by ServiceNow 9 Sep, 2026 11:00 AM PDT Event Details Online How ServiceNow's CMMS, powered by Field Service Management... Hosted by JenniferG 9 Sep, 2026 01:00 PM PDT Event Details Online WORLD FORUM is coming to New York September 10th!! Register today! Hosted by tracyo_brien 10 Sep, 2026 05:00 AM PDT Event Details In person ServiceNow World Forum - New York City Hosted by HollyHorton 10 Sep, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Foundation Data Sync Subscription Missing from Request in version 2.3.26

We are using the Foundation data sync plugin to sync CMDB records to our customer. It looks like this plugin might be non-functional as of the current 2.3.26 release. In previous releases this worked without issue. After a consumer submits a request ...

  • Question

Flow Designer の「Use an AI agent」が Waiting のまま終了しないが、Execution Task 側では Success となり Output も生成されている

お世話になっております。Flow Designer から AI Agent を呼び出す処理を作成しておりますが、「Use an AI agent」Action が Waiting のままとなり、後続処理へ進まない事象が発生しております。現在の Flow は、社員に紐づく Incident、Knowledge、資格情報などを取得した後、AI Agent を実行して分析結果を生成する構成です。Flow Execution を確認すると、AI Agent 実行前までの処理はすべて正常に完了していますが...

  • Question

script include filter on the user record not working

Hi Folks,I have a requirement where i have to filter the user based on some criteria and iam returning the sys_ids of the users in the string format " , " separated .But when i go to user table and add filter Sys_id isOneOf= javascript : my scr...

  • Question
  • Incident Management

“Add Widget” does not appear on the dashboard

The “Add Widget” (+) button is not appearing on the dashboard. I have the platform admin role and permissions to edit reports and dashboards. I also tried configuring the com.snc.pa.dashboard.editable property and other related properties, but the is...

  • Question

Customize PIR report for Major Incident

I have a requirement to customize Post Incident Review report for major incidents SOW. Need to add new feilds from incident and Similar form format should be available to download it as well

  • Question

Red Hat Publisher Integartion With SAM

Hi Community,  I am new to integration & I want to configure red hat publisher integration with SAM, can someone guide me on this.Thanks & Regard,Manu 

  • Question

Resolved! best practice 2 seperate encoded queries? Create CMDB Group - Task 03

Hey, what is best practice and I cant get this to work.  Task Result: Partial REQUIREMENT: As the Cloud Dimensions CMDB administrator, create a CMDB Health Group named 'Unix and Windows Servers' to combine the following types of server classes: -Unix...

  • Question
  • Multiple Versions

Review : Basic Authentication Account Security

Review : Basic Authentication Account Security The banner in your ServiceNow instance is a security advisory related to Basic Authentication accounts.Warning Summary:"Action Required: Review Basic Authentication Account Security"ServiceNow has introd...

  • Article
  • Continual Improvement (CIM)
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