ServiceNow Community

I want to grant users read permissions on the “cmdb_ci_service_discovered” table.

I want to grant users only read permissions for records in the “cmdb_ci_service_discovered” table. They do not need permissions to create, update, or delete records. I assigned the “sn_cmdb_user” role to the user, but when opening the list view, it a...

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Security Incident created from classic Ui

Hello Everyone, I have below requirement:- I want to set Source field as “Backend” if security incident is getting raised from classic Ui of servicenow . How to achieve this ?

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unable to place filter in dashboard

Hi Team , I am creating a filter as assignment group in platform analytics dashboard , however when tried to place on in line of filters its not placing there ,Is there any limitations do we have ?can someone please help me with it .much appreciated...

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Some New widgets were not created in the target instance once applied the update set.

why Some of new widgets were not created in the target instance once applied the update set in target instance.

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Reference Qualifier Not Working in Scoped App for Filtering Division Field Based on Logged-in User

Hi Community, I’m working in a custom scoped application and need help with a reference qualifier issue.Requirement:I have a Training Budget table with a reference field called division, which points to a division table which is extended from Departm...

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Track Activity Only When Clicking "Answer" Button on the Answer Screen

Hi Everyone,I have a question regarding how activity entries are recorded on the Answer screen in ServiceNow.Currently, there are two buttons available:UpdateAnswer Both buttons are updating the form, which causes entries to appear in the Activity se...

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How to start practice of SPM in PDI?

Hi SnowExperts,Iam starting my journey with SPM module in servicenow, I want to start the practice of the demo stories so how can i start?which version of servicenow is recommended? Zurich,Y,X???what all pluging do i need to install, my work is aroun...

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Service Operation Workspace - I want to move the related list one after the other (separate tabs)

Hi All,I want to move the related list of interaction or all table from vertical to horizontal.I have gone through below community post but I'm not sure after going to sn_sow_record.SOWRouteUtil and clicked create implementation and how to proceed f...

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I have added additional approval in OOB knowledge- approval Publish

Hi Team,I wanted to add additional approval once it is approved by ownership group.I have added additional stage in Cloned-OOB flow. and added Knowledge admin as approvers.although approvals are triggering, But Email notifications are not getting sen...

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Virtual Agent is unresponsive in MS Teams

I’m experiencing an issue with the Virtual Agent in Microsoft Teams.It was functioning properly until yesterday, but today it appears to be unresponsive. When I ask Teams to "Create Incident using VA topics," it keeps thinking for too long. If I wait...

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Invalid reference in Catalog field of Record Producer (Scoped Application)

Hi everyone,I’m working in a Scoped Application and creating a Record Producer.When I try to select a Catalog under the Accessibility tab, it shows “Invalid reference”. Even the existing catalogs are not visible. I have already checked: 1. The catal...

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Dumps and CSA

Can anybody share me some resources or Dumps for the csa exam 2025.#Fresher #CSA #Servicenow

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Product Offerings in Contract Not Shown

Hi, I have a usecase to implement wherein the contract needs to be created which should include the product offers and the price adjustments. The contract is with the parent account. However, the price adjustments should be also made available to the...

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stopping catalog form submission

I have created a catalog onsubmit client script where we are checking if 'product name' field value is same for any of the record in backend table then we need to cancel catalog form submission but it is not workingthis is the code-function onSubmit...

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Zurich Release – MFA Is Now Mandatory

The Zurich release of ServiceNow has introduced an important change that impacts every user: Multi-Factor Authentication (MFA) is now built-in and mandatory.For a long time, MFA has been recommended as a best practice to secure accounts. But with Zur...

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