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‎11-20-2023 02:49 AM
To start the Order Fulfilment process, I understood that the order needs to be approved by the Order Fulfilment Manager. This is a manual process. Can we bypass the step for the particular order journey? Or can we automate the process? So that after order submission, order goes for fulfilment process directly.
Solved! Go to Solution.
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‎11-20-2023 02:58 AM
Hi Gargi,
Yes, it is possible. Please refer to https://docs.servicenow.com/csh?topicname=auto-order-approval.html&version=latest
If my answer is helpful for your question, then kindly mark this as helpful and mark my answer as solution.
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Molay
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‎11-20-2023 02:58 AM
Hi Gargi,
Yes, it is possible. Please refer to https://docs.servicenow.com/csh?topicname=auto-order-approval.html&version=latest
If my answer is helpful for your question, then kindly mark this as helpful and mark my answer as solution.
--
Molay
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‎11-20-2023 03:37 AM
Hi Molay,
Is this available in lab instance? And the documentation is about Utah release, Is this available for future releases as well?
Thanks.
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‎11-20-2023 03:39 AM
Yes & Yes.