Does ServiceNow have any training videos or ??? that is specific to how to build a BIA Template?
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03-19-2024 02:35 PM
I am looking for some type of training, documentation, video, etc. that will help me to understand how the items in a BIA Template interact, their objectives, correct usage and downstream impact on tracking and reporting of RPO, RTO, etc. To date, all I have been able to really find is their definitions not examples of actual use.
Also, when I try to reverse engineer using the current BCM module and demo data, I found that the data used in the demo is broken, looks like linkages were removed or broken at some point.
Any suggestions will be appreciated!
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03-20-2024 03:52 AM
Hi @CH1918
Try to do BCM training available on Now Learning, that might be helpful.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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