Does ServiceNow have any training videos or ??? that is specific to how to build a BIA Template?

CH1918
Giga Contributor

I am looking for some type of training, documentation, video, etc. that will help me to understand how the items in a BIA Template interact, their objectives, correct usage and downstream impact on tracking and  reporting of RPO, RTO, etc. To date, all I have been able to really find is their definitions not examples of actual use. 

Also, when I try to reverse engineer using the current BCM module and demo data, I found that the data used in the demo is broken, looks like linkages were removed or broken at some point.

Any suggestions will be appreciated!

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @CH1918 

 

Try to do BCM training available on Now Learning, that might be helpful. 

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Dr. Atul G. - Learn N Grow Together
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