How to change Legal Last name on Webassessor

namrataK
Tera Contributor

‎05-10-2024 07:10 AM

Hi ServiceNow Experts,

 

I want to change the legal last name of webassessor account, as its been changed after marriage, I tried by edit profile option, but its not allowing.

 

Kindly help on this.

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2 REPLIES 2

Akash4
Kilo Sage
Kilo Sage

‎10-15-2024 04:50 AM

Hi Namrata, 

I have a recent similar requirement, SN has stopped 4 to 5 mail servers and enabled only from Now Learning and opening a Case (only after GenAI answers are not helpful enough)

Try logging in to you NowLearning site > login > click on profile (right top) > go to Help Center > Create a Case

Akash4_0-1728992975285.png

You can have categories "My Account" or "Administration" which you can report your issue under!

 

Regards, Akash
If my response proves useful, please mark it "Accept as Solution" and "Helpful". This action benefits both the community and me.
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Nikhil Bajaj9
Tera Sage

‎10-16-2024 03:33 AM

Hi Namrata,

 

Hope this link will help: - https://kryterion.my.site.com/support/s/article/How-do-I-change-or-update-my-legal-name-contact-info...

If this will not solve your issue than Raise a case with Servicenow. Whom to Contact can be found here:-

https://www.servicenow.com/community/training-and-certifications/useful-information-whom-to-contact-...m-servicenow-for-different/td-p/3062036

 

Regards,

Nikhil Bajaj

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj
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