How to change Legal Last name on Webassessor
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-10-2024 07:10 AM
Hi ServiceNow Experts,
I want to change the legal last name of webassessor account, as its been changed after marriage, I tried by edit profile option, but its not allowing.
Kindly help on this.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-15-2024 04:50 AM
Hi Namrata,
I have a recent similar requirement, SN has stopped 4 to 5 mail servers and enabled only from Now Learning and opening a Case (only after GenAI answers are not helpful enough)
Try logging in to you NowLearning site > login > click on profile (right top) > go to Help Center > Create a Case
You can have categories "My Account" or "Administration" which you can report your issue under!
If my response proves useful, please mark it "Accept as Solution" and "Helpful". This action benefits both the community and me.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-16-2024 03:33 AM
Hi Namrata,
Hope this link will help: - https://kryterion.my.site.com/support/s/article/How-do-I-change-or-update-my-legal-name-contact-info...
If this will not solve your issue than Raise a case with Servicenow. Whom to Contact can be found here:-
https://www.servicenow.com/community/training-and-certifications/useful-information-whom-to-contact-...m-servicenow-for-different/td-p/3062036
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj