NowLearning progress has been erased

Steve - Acorvus
Tera Contributor

‎11-08-2023 04:27 AM

I've spent a good amount of time over the past two weeks taking training courses. Today I logged in to see all of my progress has been erased, although I still have the badges for the completed courses. 

 

Has anyone else experienced this?

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-08-2023 04:31 AM

Hi @Steve - Acorvus 

 

Yes, many other community member had similar issue week / 2week back and which was fixed by SN team. Don't be panic and loose patience. Just log a case to SN via now learning and they will do needful for you.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Nivedita Patil
Mega Sage
Mega Sage

‎11-08-2023 07:47 AM

Hi @Steve - Acorvus ,

 

create case from now learning platform  and wait for response. It takes time but your issue will be resolved.

 

Mark my answer as accepted solution and helpful if helps you.

 

Thanks,

Nivedita Patil.

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