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Top Skills needed in ServiceNow Career path

drojas4
Kilo Contributor

I have recently found myself laid off after 17 years at my old company and while I had a successful career in management my technical skills went lacking over the years and have been spending a lot of time studying anything I can get my hands on. Here is a sample of that:

Completed

Agile Project Management Foundations online video course

Scrum Basics online video course

Learning ServiceNow Book by Tim Woodruff

Strategic Planning Foundations online video course

Customer Service Foundations online video course

Solving Business Problems online video course

Change Management Foundations online video course

Putting ITIL into Practice online video course

HTML, CSS course online course by Codacademy

Work in Progress

Mastering ServiceNow by Martin Wood (60% complete)

Learning SQL course online by Codacademy (50% complete)

Javascript course by Codacademy (25% complete)

Agile at work: Planning with Agile User Stories (just started)

My question is if I want to focus my career in the ServiceNow area what path should I take classes? certifications to make myself very marketable. I know I can learn very quickly but don't want to waste time in the wrong direction. I'm very confident with my management and client relations skills but I know I need more technical. Any suggestions would be very helpful! Thank you!

1 REPLY 1

Shishir Srivast
Mega Sage