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Unable to Login to ServiceNow University

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akshayashetty
Tera Contributor

‎08-01-2025 04:46 AM

Hi All,

 

I recently switched to a new employer and I am unable to login to ServiceNow university after updating to new email ID. After I enter the MFA code, system keeps redirecting me to two different pages. Any thoughts on what might be causing this issue?

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Jim Poisson
ServiceNow Employee
ServiceNow Employee

‎08-01-2025 07:24 AM

Can you DM me the email you're trying to login with as well as the previous one?

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Jim Poisson
ServiceNow Employee
ServiceNow Employee
In response to HLJames

3 weeks ago

Try your email again, I believe I have corrected the issue

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