Hello experts -
I am in the process of cleaning up my stale CI data from CMDB, while I did some basic analysis, I found more than 85K CI are in "install status = absent", I took the most recent discovery as 90 days. but no clue why this Install statu...
Hello All,
I have a question, what are the factors or maturity levels I need to consider before implementing a successful Virtual agent ? ex: having clean Catalogs and knowledge articles? any pointers or any information regd this will be highly app...
Hello Folks!,
As you know, In our ServiceNow Platform, you might have noticed that creating a report requires navigating to the report section while accessing performance analytics involves going to a different location under Navigation.
As y...
Hello,
How to add an image to the template page component? I see the property is there but not option working., I tried adding Css code as well but not working as expected. any guidance around this will helpful
Use the image size reducer site like Adobe, or any free site, and increase the size a bit, you can get it to fit on this. What is the image size you are using?
Hi @Brandon J - you have all these scripts and information regarding your lab lesson in Knowledge Base. Go to the knowledge base and search for the knowledge article and there you will find these codes and lessons as attachments in that Lab instance,
@Nabil Asbi @Victor Chen - What level of data or prerequisite ( I would say) to have a virtual agent implemented successfully? I would like to know the level of tied up components like catalogs, tuning the knowledge article
Thanks, @Chandra18 for taking the time to reply.
but I am looking for a platform Maturity level in terms of Data maturity to implement a Virtual agent across the enterprise level.
hello @Victor Chen - Thanks for this valuable document, I have one question, what are the prerequisites or maturity levels I should have in my platform to implement a Virtual agent?