How to disable/change OOB message

[AnilM99]

Hi team,

I create RITM's using "Request Catalog item" all good  

but customer wants to remove or change the message "Alright, you're all set. Shall I submit this request? ".

Help me on the same

Thanks

Anil!

[Mark Roethof]

Hi there,

To change, have you tried changing the UI Message with the same key (or if it does not exist yet, adding it with the same key and having a different value?

[Mark Roethof]

Most bot responses in VA are translatable with UI Messages. Also try I18N debugging.
- 2021-05-18 - Blog - Q: Help!!! (How) can I translate this? A: Have you had a look at I18N Debugging?

[Lynda1]

Best practice when starting/using a provided topic,  Duplicate the topic.  This way you can make modifications to the topic or topic block.

Request Catalog Item is large but here is the part with that question.

If you remove that, remember you need to remove the decision after this component.