I can't create Intent ("There was an error reading from or writing to the database")

[Tommaso2]

Hi,

I can't create Intent, this is what I see (I am admin):

It is also shown this error message: "Intent Confidence Threshold should be 0-1".

So I tried to modify that value as in the print below, but nothing changed:

Could you help me please? It's urgent

Many thanks in advance

Tommaso

[Guilherme Fari1]

Hi!

I have the same problem in my personal instance.  😞

If I get the anwser, I share with you.]

Best Reguards,

Guilherme

[Marc Cerli]

It worked on my instance as well on customer instance. Make sure the value does not include any space at the end.

[Endrigo Ambrosi]

I have the same problem here in Simulator of VA

[Rafal Rataj1]

same here 

[Luis Will1]

It's because of our location or browser location that is considering ',' and not dot it causes the issue.

I resolved it for Virtual Agent Simulator.

Navigate to NLU Intent table.

Then change the default value of Intent Confidence Threshold from 0.6 to 1

It till resolve the issue.

However if you are in a project it's better to change the way of calculation to consider local decimal separtor.