Surfacing Quick Link Results with AI Search in the Virtual Agent
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12-20-2023 07:13 AM
Hello all,
As the title says, I am attempting to surface quick link results within the virtual agent, but it is not working. The client I am working for already has a search profile for quick links that they use in their portal's search bar search application and it works there, but when I try to use this search profile in the virtual agent, it can't find anything. Can anyone point me in the right direction on how to solve this?
Thanks in advance,
Nathan
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