We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

When HR case gets created out of interaction auto fill fields like source, request type, assignment

Not applicable

‎12-04-2023 02:33 AM

Hi all,

 

In Agent chat, When HR case gets created out of interaction auto fill fields like source, request type, assignment group.

 

Thanks,

Anu

0 Helpfuls
  • 445 Views
0 REPLIES 0