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Community activity

ServiceNow SAM Solution Architecture Diagram

Sharing visual architecture designs I’ve worked on for SAM.You might find the SAM one online, but this is an updated version with improved structure and clarity.These diagrams can be super useful for:-Customer workshops and value discussions- Interna...

  • Article

Need guidance for preparing for CIS-Vulnerability Response certification

Hi everyone,I’m planning to prepare for the CIS-Vulnerability Response certification, but I haven’t worked on this module so far. I’m a bit confused about what topics I should focus on and which areas from the ServiceNow documentation are most import...

  • Question

Midserver down after zurich upgrade to patch3

We recently upgraded our instance from Xanadu Patch 10 to Zurich Patch 3, following which our MID Server (ID: c872d00bdb225380299fe1d3ca9619d6) has been consistently failing. Upon attempting to restart, the server comes online briefly (for about a mi...

  • Question

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

  It’s here! The air is crisp, and our keyboards are ready. Hacktoberfest is back, and this year is special.    CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY!    This marks the 9th year that the ServiceNow community has participated in DigitalOcea...

  • blog

Printer Discovery schedule

"I’m discovering printer devices using discovery schedules, When the SNMP version is set to 'ALL', the discovery fails. However, when I set the SNMP version to V1/V2, the same discovery schedules completes successfully. Could you help me understand w...

  • Question

Resolved! Notification on security_admin Role Elevation

Hi all,I have a requirement  to trigger a notification to a specific group whenever a user elevates their role to security_admin. Details (OOTB) : When a user elevates their role to security_admin, a record is generated in the sysevent table with the...

  • Question

Resolved! Is script action required to trigger notifications asynchronously?

So, i had requirement where i wanted to trigger notifications on click of ui action and that should be asynchronous call. In brief, we had task table and for each task there will be multiple assessments assigned to different users stored in assessmen...

  • Question

I am not able to install Domain separation Plugin

I am unable to install the Domain Separation plugin. I’m receiving the error shown below. Could someone please assist me with installing the plugin in my instance?   

  • Question

How to prepare for servicenow admin Job?

Hi All,I am new to servicenow and please help me with the process of preparing for the jobs and help me if there are any recent topics that I should focus more on.

  • Question

Inputs on Slack Spoke Action- Post Actionable Message

Hi Team, We have configured our flow from ServiceNow to Slack (Delivering Required Notifications). Now we have to configure the bidirectional setup i.e. sending information back from Slack to ServiceNow which primarily includes Approval Action as wel...

  • Question

Resolved! Script Hellp!!

I need to Allow user to generate "Security Incident" via normal Incident record but we have to make sure that logged in user has access to "Security Incident" Table?

  • Question

The choice table shows no options for the choice type field

Hi,I have a scoped application where in one of the tables (say Table 1) I have a choice field that must obtain the values of another choice field from another table - Table 2 (defined in the same scope). However, I do not see Table 2 as an option in ...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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