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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Save the Date | Las Vegas SNUG | March 16 Hosted by tarasringar 16 Mar, 2026 10:00 AM PDT Event Details Online Tribal Nations - Webinar Series: Reducing Waste- Hardware and Software Management Hosted by Mayleen Fitzcha 16 Mar, 2026 11:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Problem with task validation- Secure HR Payroll COE

Hi! At the end of the course i met an issue which i cannot resolve.  I cannot validate the task, and i am running out of time thus i need your help.  I would really appreciate any reccomendations!            

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how to differentiate Between 2 identical action

Hello All,I have a problem with default component ,if i have 2 of same component in the custom component they both fire the same action with the same payload so i can not tell the difference between them Example:import { createCustomElement, declarat...

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Using checklists in task creation

I am working on requirement to create new sc_task from a workflow and have checklists on it. How can I do that? I tried to create a checklist and save it but that is associated with an item. which table holds the template I saved the checklist using ...

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Resolved! Preparing for CAD Certification – Need Study Materials & Tips

Hello everyone!I’m very happy to share that I’m currently preparing for the CAD Certification exam, and I’m hoping to get some guidance from this community.While going through different forums and websites looking for study guides and resources, I’ve...

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Resolved! UI Builder button on Dashboard to trigger a flow

I have a button that I have added via UI Builder, however it doesn't do anything yet and I do not understand how to add an 'event', so sorry to ask, but I'm looking for a full step by step guild if someone is willing to assist please? Ultimately what...

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How to Start Learning ServiceNow (Step-by-Step Roadmap)

 Many people ask how to start learning ServiceNow, especially beginners coming from different backgrounds like IT support, development, or administration. When I started learning the platform, I found that having a clear roadmap made the learning pro...

  • Question

PDI Redirecting to /session_timeout.do Issue

When I open my PDI URL, it automatically redirects to /session_timeout.do and keeps refreshing continuously. This issue has been happening for the last 3 days. Before this started, I was working with a UI Script in my instance.

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  • PDI LOgin Issue

EPSS Recalculation with Warning or Waiver for Remediation Target

We have implemented EPSS for our vulnerability severity calculation and then apply remediation targets based on the calculated severity. What we are having some issues with is that when the EPSS scores are updated we are seeing some vulnerabilities j...

  • Question

deactivate the prebuilt topics in the virtual chatbot

Hi, i just created a new topic under default chat experience main topic, now, i wanted to active only my topic, but i see that is not possible to deactivate the prebuilt topics? read only, data policy...please adviceLior

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  • Virtual Agent

Version 3: Digital Product Value Stream Management Architecture Blueprint

Download Link: Version 3: Digital Product Value Stream Management Architecture Blueprint       Significant changes have taken place in just a year since the last VSM blueprint update. The evolution from predictive AI to generative AI, and now to agen...

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  • Architect

New to the Platform

Hi, I’m a new learner on ServiceNow and, as a recruiter with 8 years of experience, I’m looking to connect with professionals who have navigated a similar career path. I would greatly appreciate the guidance of a mentor to help me explore the next st...

  • Question

AWA - Stop Assignment Outside of Skill

TL;DR: How do I stop having agents get assigned work items that do not belong to their skill, if the work item itself matches the queue condition? Hi all,  I have a question with Advanced Work Assignment that I believe should be a quick fix. My issue...

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