ServiceNow Community

No SUBMIT/SAVE button for submitting Delegate option in ESC

Hi, I have added Delegate section under My profile by downloading the Granular Delegation plugin but there's not button to submit/save it. Can anyone suggest or help.Thanks in advanced

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Service Workspace Operation open incident and see the details tab as the default tab

Hi Experts,My use case is when the user selects an incident in the Service Workspace Operation it shows the Overview tab as the first and default tab.Is there a way that the Details will be the default tab?I would like this behaver also for problem r...

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adaptive cards

for teams actionable notification can we do it using adaptive cards (we're using it because to show the content in table format ) if yes how to dothanks in advance

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servcie now studio facing issue

Hi All, I am triyng to create custom application with scope option in servcie now studio facing issue, Kindly check the screenshot tell the issue on this.

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Is there a way to know which standard change templates were used to create the Change requests?

Is there a way to know which standard change templates were used to create the Change requests?Its a new instance on Zurich. I checked in sc_item_produced_record table, but no entries seen there. 1. Is that the table to look at or any other table?2. ...

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Reports & Dashboards on SLA's

Dear Team,I need your help to build reports on SLA’s Compliance since we don’t have performance Analytics.% of tickets meeting response and resolution SLAs.% of tickets breaching SLA Ticket Status Breakdown Count of tickets by status (Open, In Progre...

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Resolved! Indexing Fields in Servicenow

Hi Everyone,We are planning to Index the following fields.1. Custom Corelation ID field on Security Incident [sn_si_incident] Table.2.Employment Number field on HR Profile Table3.Code field on Cost Center Table4.Custom field on a Group table5.Custom ...

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Parallel approval in flow designer and post all parallel approval task will be created

My requirement pertains to a variable in the catalog named SAP, where SAP Module variable is used which is a List Collector containing the following values: AA, BB, CC, DD, EE, FF.In Flow Designer, we need to configure parallel approvals based on the...

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Creating a new Model Category: Allow pre-allocated, Allow in bundle, and Allow as main not checkable

I'm creating a new Model category for a custom child table extending the Configuration table. I'm unable to check the 'Allow pre-allocated', 'Allow in bundle', 'Allow as main', and 'Enforce CI verification' options on the model category form. Whenev...

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Servicenow portal

My requirement is :- I want to play sharepoint video on servicenow widget inline within servicenow widget. Video is playing on next tab when I click on play icon Flow:- whenever any user upload a video through add content (widget) it goes to sharepoi...

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Defining new field choices directly on child table

One thing I have not seen covered in the community or elsewhere is the fact that if I define a single field choice on a child table, all choices that were inherited from the parent table disappear. For example, when I add a choice to the state field...

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Resolved! How can i see or create a delegate widgets on profile?

I have San Diego instance. I would like to see th option delegates in employee center, or preferably in profile. I see some posts Manage User Delegates in Service Portal (Easy and OOB) - Developer Community - Question - ServiceNow Community I don'...

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Widget - SnRecordePicker Role Issue

Hi,I am working on a custom application. I have a widget where I am using SnRecordPicker to show the list of users based on some filters. As an Admin, I am able to see the users in the field. But when an ITIL User is trying to access the field they a...

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Workspace: Hiding List Category for Specific Roles

Hi,I have a requirement where i have to hide the UX list for certain users. I am able to achieve it using audience/list m2m applicabilities. But I am unable to hide entire UX List Category. Would be helpful how to achieve this. Thanks in advance!!

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Multiple Notifications Triggered When Using gs.eventQueueScheduled() in Business Rule

Hi all,I have a requirement to send two email notifications for Change Requests of type Normal:When the Implementation Start Date is reachedWhen the Implementation End Date is reachedI'm using a Business Rule that triggers an event using gs.eventQueu...

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