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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Webinar: Vulnerability Response (VR) Health Dashboard and Maintenance Hosted by Sarah Wood 16 Dec, 2025 03:00 PM PST Event Details Online ServiceNowコミュニティミートアップイヤーエンドパーティー2025 Hosted by manarobot 17 Dec, 2025 12:00 AM PST Event Details Online Live on ServiceNow: What's new for Workplace Service Delivery in the December '25 store release Hosted by Lolita Honkpo 17 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: What’s new for Privacy Management in the Q4 Store release Hosted by Lolita Honkpo 17 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Employee Center Academy Hosted by Lolita Honkpo 17 Dec, 2025 09:00 AM PST Event Details Online Live on ServiceNow: Employee Center Academy Hosted by Lolita Honkpo 17 Dec, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

MID Server Upgrade During Patching: Why Your Change Window Needs to Be 5+ Hours

  MID Server Upgrade During Patching: Why Your Change Window Needs to Be 5+ Hours A Real Production Incident: How Manual Restarts Caused 2+ Hours of Yo-Yo Behavior Author: Selva Arun (Meena Arun) | ServiceNow Rising Star 2024 & 2025 Published: Dece...

  • Article
  • MID Server | Upgrade | Patching | ITOM | Best Practices | Change Management | NOC | Troubleshooting | KB0696937 | KB0596459 | Heartbeat | Maintenance Window | Yo-Yo Behavior | Production Incident | Healthcare

Resolved! calling script include in report

  i tried in following way but when i RUN report 0 records where displaying, when i run same script in background script i am getting desired out put after printing. Please suggest. please find my screen shot and script as below  

  • Question

ITSM without CMDB

     If you have been in ServiceNow ecosystem for a long time, you already know that CMDB is true digital foundation for the success of ServiceNow project. Whether it is ITSM, IT asset management, GRC or Security operations, CMDB is critical success ...

  • blog
  • Incident Management

UI action Button to create Workorder

Hi everyone,I have a usecase where I need button to create work order. I see we have context menu to create work order, can I make changes to it directly and make it button and make customization on it where when I click that button I get message onc...

  • Question

Project Workspace - Export list of projects to Excel

Hello community,Is there a way to export list of projects to excel, directly from the project workspace?I believe I saw it somewhere but cannot find it in our instances that are on Yokahoma.Would you know if such Export button exist or is yet to come...

  • Question

Scripting vs Flow Designer

Hi All,  As our company continues to enhance and standardize our ServiceNow configurations, I would like to understand team preferences and experiences regarding custom scripting versus Flow Designer for automation and logic.Please share your perspec...

  • Question
  • Service Mapping
  • Service Operations Workspace

Taxonomy: is it collapsible?

Hello We are settong up our ESC taxonomy to be 3 levels with a Topic, sub-topic, and sub-sub-topics. Knowing that we have over 100 sub-sub-topics, is it possible to "collapse" these sub-sub-topics per sub-topic?  By default having all 100 sub-sub-top...

  • Question

Performance Analytics Roles

Hello,I'm wondering if someone can help me please. We are bringing in Performance Analytics into our company, and have been looking at the roles for PA. We would like to create a couple of 'Persona's' for users but a little unsure of the roles. We wo...

  • Question

SLA is not being breached!

hi everyone,  I'm working in the project where we have customised the SLA Default Flow. The problem we're facing is regarding SLA is not being breached rather cancelled. We have checked everything like SLA definition, all the states are defined but s...

  • Question

updating catalog variable with field value

can i get RITM field's value of one catalog into an other catalog item's referenced type variable in flow designer without script

  • Question

Show/hide field based on price change

Hi, I have a Catalog Item where the price is being build based on choices in select box variables.  I want to display a variable if the price reaches above a certain treshold.  From my understanding i cannot get the price of a select box variable cho...

  • Question
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