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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: CRM AI Academy: Action Fabric in CSM - Powerful Case Management to AI Clients Hosted by ServiceNow 1 Oct, 2026 08:00 AM PDT Event Details In person ServiceNow User Group Live Vancouver Hosted by Brandie 1 Oct, 2026 08:30 AM PDT Event Details Online Webinar: Turning security configuration into defensible decisions Hosted by janenec 1 Oct, 2026 10:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Storytelling for Leaders — w/ Christina Wallace (APAC) Hosted by jasminecole 2 Oct, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Storytelling for Leaders — w/ Christina Wallace (AMS) Hosted by jasminecole 2 Oct, 2026 09:00 AM PDT Event Details Online FREE to attend! Register to attend the World Forum In Chicago on October 6th Hosted by tracyo_brien 6 Oct, 2026 06:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Issue with the flow

Hello Team, I have updated a flow and activated. However when I am testing it by submitting a catalog item (Flow attached to item) from the portal, The previous version of the flow is executing instead of updated version. Can someone help, how we can...

  • Question

Servicenow certification transfer

Hi,As I will be leaving the organization shortly, I would like to transfer my learning records and certifications associated with my company email/account to my personal email account so that I can continue to access them after my departure.I will st...

  • Question

Role need for platform analytics

I need to provide Platform Analytics access to a user who currently has only the snc_internal role.Which roles are required to grant Platform Analytics access?Do any of these roles require an additional paid license?What is the minimum role/licensing...

  • Question

Cross-scope access error while creating Customer Service Case

Hi Community, I am trying to create a Customer Service Case, but I am getting the following error:“Access to api 'put(...)' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy.”The error occurs when I try to su...

  • Question

Servicenow Export to powerpoint templates not populating

Hi there  I am having some trouble configuring the export to powerpoint functionality. When I try to pull date from related tables (Risks, Issues, Actions, Decisions, Change Requests) it always comes blank. I am trying to create a table (screenshot b...

  • Question

Create a draft knowledge article from an existing task record

I have a requirement that user should have the ability to create a draft knowledge article from a [task type, e.g. case] so that relevant information canbe captured as part of the [task type] management process to provide support for similar [task ty...

  • Question

Automated Test Framework

Symptoms ATF fails when using a choice list to populate a Lookup List field requiring a Reference Qualifier   Diagnosis ATF tests do not allow the use of reference qualifiers to filter items from a table, at least not until the Washington iteratio...

  • Article
  • Architect

Learn Out Loud: 10 years into ServiceNow - what you don't see

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field     Hi there,   On November 1st, 2016, I started my ServiceNow journey.   I knew almost nothing about ServiceNow other than its name.   My first day was at the office. My...

  • blog

How to enable local login for Developers

Hello All,Our Dev instance is enabled for ssoI want the developers should have the ability to do local login.How i can achieve it?@Ankur Bawiskar any idea? 

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