ServiceNow Community

Aggregation of Application Services

Hello,The business criticality of underlying Application Services should be automatically aggregated and displayed as High/Moderate/Low at the Business Application level in APM, leveraging out‑of‑the‑box (OOTB) ServiceNow behavior. If anyone has insi...

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SOW - Related List in Change Request - How to add anADD button

In Service Operations Workspace - Change Management module:we have a related record for Change Request -> ParentHow can we add an ADD button to the related list: Thanks in advance!

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Workspace Form Controller - How to expand returned data for recordMembers?

Hey all, I've been trying to research this, but I'm not able to figure it out...How do we go about adding more data to the form controller > form > recordMembers array? I'd love to have phone number setup in here as well, not sure why it's not by def...

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Resolved! Workspace Contact Cards - Contact Fields

Hey all, I'm having issues customizing the contact fields on a contact card... Any help would be appreciated. Here we can see that by default, the contact cards use this item:property type information, but we cannot data pill anything here or even u...

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Flow Designer action "Ask For Approval" -- send approval req to manager of group?

I am familiar with building flows that send approvals to groups. However, I have a request from a customer to send an approval to the manager of a group. I'm not seeing anything in the Flow Designer GUI that would do this, and my queries to co-worke...

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Flow Designer

SAM Pro License Quesion

Hello, If customer has 100 SAM Pro licenses means, we can use to pull SW data from 100 devices OR 100 software's list in any number of devices? Regards

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How to view existing dashboards in configurable workspace - SOW?

I have a requirement to show existing workspaces available in the instance to be displayed under SOW workspace somehow. I am following this doc which tells me to take this approach - to Add an Analytics Center to a configurable workspace . Although I...

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Workspace : Next Experience

Reapply Lookup Rules UI action not reapplying all VITs

Hi, We recently updated our VR plugin to 26.5.3 and I have noticed that the reapply lookup rules UI action on the discovered items table is not updating all of the VITs that it used to.We have a process for unmatched/unclassed CI's where someone goes...

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I have created notification and added email script.

Hi, I have created notification and added email script. I have created on Approval table and Send to when record inserted or updated and who will receive is approver and what it will contain have used email script to set subject.Please find attached...

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What role should ServiceNow Auditors have?

What is the standard approach to provide roles to Auditor and what roles has to be provided who can read the data for audit management?

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Job

What are the chances of getting hired by ServiceNow after completing courses offered through ServiceNow University?

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Implementing PGP Encryption in ServiceNow for Secure PII/HRSD Data Exports

When organizations need to export sensitive HRSD or PII data to external data lakes or SFTP servers, encryption is not just a best practice - it's often a compliance requirement. ServiceNow doesn't provide native PGP encryption capabilities, so this ...

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Best Practices
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Now Experience UI Framework
Support - Customer Enablement

SAM Pro License Query

Hello, If customer has 100 SAM Pro licenses means, we can use to pull SW data from 100 devices OR 100 software's list in any number of devices? Regards

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Asset Management

Update Activity stream on My Requests for users in Employee Center to show all State changes

We are looking to improve the quality of information presented to the Requestor at the Employee Center level. Today, when the user goes to look at the status of an incident in My Requests, the only state changes they see is the initial one. How can...

Question

Platform Analytics (List): Display Catalog Item Variable Names on Columns

Hi all,I’m building a Platform Analytics dashboard using a List/Table visualization on sc_req_item. I’m trying to display Catalog Item variables as columns in the list, ideally by variable name (for example: variables dot region) so it’s readable and...

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