Welcome to service now- List and Fiter

I have completed the List and filter activity still validation is shown as failed.  Can anyone help

• Question

Enable one-tap editing for incidents on Mobile Agent

Hello,I want to let fulfillers change values of incidents fields on Mobile Agent by simply tapping the field, and not by selecting three dots -> Edit.Is there such an option? Can I configure one?Thanks

• Question
• Agent Mobile App
• Zurich

AA

• Question

How can you download ODBC drivers without a support contract or organizational access?

I’m currently unable to download the ODBC drivers because the portal requires a Now Support ID to proceed. At the moment, I am not associated with any organization and therefore do not have a Now Support ID.Could you please advise on how an individua...

• Question

De duplication task is not creaed for same serial number

Hi Everyone,I am currently facing an issue with CMDB duplicate detection for the cmdb_ci_computer table and would appreciate your guidance.Identification Rule is configured as follows:Priority 1 → serial_numberPriority 2 → nameTwo CIs exist with the ...

• Question

Cloned Now Assist “Resolution Notes Generation” Skill Using OOB Skill Config Instead of Cloned one

Hello, I’m currently exploring the OOB Now Assist skill “Resolution Notes Generation” by cloning it. This skill contains a tool named “ShouldTriggerRecordAndKBLookup”, and I’m currently stuck at this point. As far as I understand, this tool checks th...

• Question

How to Import vCard Contacts to iCloud Securely?

Hi everyone, I have a vCard file with my contacts and want to upload it to my iCloud account so they sync across my Apple devices. What are the correct steps to do this properly?

• Question

ServiceNow Platform Implementation (Yokohama) Course - SNPI - LDAP User Import - Failed

Dear Community, I have undertaking On-demand Course ServiceNow Platform Implementation (Yokohama). Pretty new to ServiceNow, have completed CSA recently. Got stuck at one of the lab-SNPI - LDAP User Import - Failed. Wondering if any body can help/adv...

• Question

Is there a way to view OFT files as a web page?

Yes, there is a way to view OFT files as a web page. Since OFT files are Outlook templates, they cannot be opened in a browser directly. However, it is possible to convert them into web-friendly formats, such as HTML or MHTML, and then open them in a...

• Question

How to find a common assignment group for a given list of users?

Let's say I have a list of 3000 users with me.Each user is part of multiple assignment groups.how to find a common assignment that contains maximum number of users from the given list. 

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UI builder questions

Hi Team,May i know the difference between Workspace App Shell and Portal App shell. And how we are using those in the instance. I know that Workspace App Shell UI we are using in the workspace but portal how? could anyone clarify on this please! Is t...

• Question

Issue with Zurich Version

Below onChange Client script is working in yokohoma but not in zurich, can someone please help me to understand on what is the issue? function onChange(control, oldValue, newValue, isLoading) { if (isLoading || !newValue) return; va...

• Question

Jira custom fields not populated in Servicenow flow actions

Hello team, we are trying to interate between Jira to SN [ Inbound] - we have created few custom fields in Jira , but we canot find the custom fields in Servicenow flow designer action item [ for example in lookup record] , we are using Jira spoke. d...

• Question

The instance was recycled, but I logged in and used it just yesterday.

The instance disappeared.

• Question

How to Display the Same Record in Two Different Form Views on Separate Tabs

I’m working in a Workspace where the default Incident "Details" tab shows the incident record using a Default form view. I added a second tab to the same MSI page to host a postmortem review, and I want this new tab to show the same incident record, ...

• Question
• UI Builder : Next Experience