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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Odd error when running Debug in Discovery Pattern

We have been trying to trouble shoot some inconstancies in some of our IIS Service Maps.  More on that another time, but for now, this error is putting a major road block in our debug testing when working in the pattern designer.  The odd thing is th...

  • Question
  • Service Mapping

Reporting & Dashboard

Hi All,Please let me know, if anyone can help me in defining custom colors for the dashboard in servicenow based on the value (Eg Success  - Green, Failure - Red)

  • Question

Agent Workspace: how to block off certain fields from being edited

Getting used to the HRSD Agent Workspace functionality but one thing I want to know: how to block off certain fields so that they are not edited? We have been able to set up certain fields to autopopulate as they are dotwalked from a parent reference...

  • Question

custom hardware disposal question

Experts, Quick question on a custom hardware asset disposal implicationsI am planning to build a custom disposal flow for a customer as the OOB one is not fitting their needs as the tasks and stages do not match what their team is using / working.I a...

  • Question

Work Items Not Displayed in Digital Product Release Module release

Hello,Objective:To connect Agile Development 2.0 with the Digital Product Release (DPR) module and ensure work items (stories, epics, etc.) are listed under product enhancements in the DPR release.Steps Taken:1. Created a product.2. Associated a plan...

  • Question

ServiceNow Exchange: [EMEA] App Engine Office Hours

  Join open office hours for builders and developers of all skill levels to connect with the App Engine product team. Get your questions answered about custom application ideas and use cases. Receive guidance on getting started with your app and lea...

  • Event
  • Office Hours
  • Virtual

ServiceNow Exchange: Process Mining Office Hours

  Process Mining experts, novices, and enthusiasts, this monthly opportunity is for you! Join this open forum to ask questions and get answers from ServiceNow as you start your process mining adventure.   Learn more about Process Mining and check ou...

  • Event
  • Office Hours
  • Virtual

ServiceNow Exchange: [APAC] Now Assist for ITSM Office Hours

  This interactive session is open to customers, sales teams, and account executives. It provides an opportunity for customers to ask questions, seek clarification, and get support on any issues related to using Now Assist for ITSM. Whether you're l...

  • Event
  • IT Service Management
  • Office Hours
  • Virtual

ServiceNow Exchange: [APAC] Digital End-User Experience (DEX) Office Hours

  Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions.   Questions for the presenters...

  • Event
  • IT Service Management
  • Office Hours
  • Virtual

ServiceNow Exchange: [AMS] Digital End-User Experience Office Hours

  Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions.   Questions for the presenters...

  • Event
  • IT Service Management
  • Office Hours
  • Virtual

Role functionality

Hi community, I am looking for a reference to all roles in Servicenow and their function. I can see the description in the tool itself but I am looking for more detail as to what app the role gives access to and what permissions the role gives in eac...

  • Question
  • Asset Management
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