Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1093018members
3012620posts
See ServiceNow AI Control Tower in action on August 27, 10 a.m. PT. Govern all your AI at scale. Learn more
What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Its_Azar Specialist ServiceNow Australia: Read-Only Fields Got way Better. One small but useful change in the ServiceNow Australi... Read More Its_Azar Specialist Integrating via Windows Credentials Hi All For an integration we are supposed to use an windows credentail to connect t... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person The Human Side of AI Adoption with Kelly Paulette Hosted by jasminecole 20 Aug, 2026 10:00 AM PDT Event Details Online Real-Time Data Intelligence for Mission-Critical Workflows Hosted by Anubhav P 20 Aug, 2026 10:00 AM PDT Event Details In person Federal Tech Talk: Real-Time Data Intelligence for Mission-Critical Workflows Hosted by WhitleyT 20 Aug, 2026 10:00 AM PDT Event Details In person Federal Tech Talk: Real-Time Data Intelligence for Mission-Critical Workflows Hosted by WhitleyT 20 Aug, 2026 10:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Asking Great Questions w/ Debbie Millman (APAC) Hosted by jasminecole 21 Aug, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Asking Great Questions — w/ Debbie Millman (AMS) Hosted by jasminecole 21 Aug, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Grant access to departing user onedrive

When an employee leaves the company i want to share his onedrive to the users manager. Want to give SitecollectionAdmin access to the new user, I have installed onedrive and sharepoint spokes , but there is no OOB action available for granting admin ...

  • Question

Resolved! Creating multiple SC Tasks (one per Excel file row) under a single RITM

 Hi everyone,We currently have a catalog item that raises a request and creates a single SC Task for one user. We’re looking to enhance this same catalog item by adding an option that allows the creation of multiple SC Tasks under a single RITM.The i...

  • Question

Live chat task record creation

I am working on live chat, when user enters conversation, a task record is creating, now after 10 minutes flow is updating chat waiting to close abandoned when agent does not accept in 10 minutes, now after some time if user enters/rejoin the close c...

  • Question

Record Producer Variable Cleared on Submission

Hello everyone,I'm facing an issue with a Record Producer where one variable is auto-populated based on the value selected in another variable.The value populates correctly on the form before submission and is visible to the user. However, once the r...

  • Question

Resolved! Please answer this questions

How does a CMDB Administrator use the ServiceNow Platform to ensure data quality on an ongoing basis?A. Data Quality Business RuleB. CMDB Audit Business RuleC. Data Quality Scheduled JobD. CMDB Workspace How does a CMDB Administrator use the ServiceN...

  • Question
  • Data Foundations

Max number of widgets per tab

Is there a documented limit on the number of widgets (data visualizations) that can be added to a single Platform Analytics dashboard tab (Australia/Zurich releases)? If there is no hard limit, are there any ServiceNow performance recommendations or ...

  • Question

Resolved! OTM OT Excel SGC Import Task - No Save Button in Industrial Workspace

Hello Community, I am hoping someone else can help confirm the same issue I am facing in two separate instances of ServiceNow Australia, both Patch 1 and 2 in both Edge and Chrome.Plugins Required - Operational Technology Manager (Contains required d...

  • Question

Service Mapping

Hii, While performing Service Mapping I am getting error:>> Failed to recognize application. See the Discovery Pattern Log for more details.Can somebody help here please?? Thanks

  • Question

'Implement' UI Action not showing on SOW

I am having issues showing the Implement button on SOW.I can see the Workspace Form Menu, but none of the Workspace Form Buttons are showing  

  • Question

Topic is not discoverable in now assist in virtual agent.

There is a OOB topic but it was inactive(show pending approvals). i made it active and published but i couldn't able to discover that in now assist in virtual agent(default).Also there is an AI Agent Approval assistance agent. I think because of this...

  • Question
View More