now assist greyed out

Im not able to interact with now assist, its greyed out   

• Question

Agile Board Search

Is there a way to get the search on the sprint planning board to be able to search assigned to? We can search the story number, short description but not assigned to. One of the scrum masters is trying to pull stories from the backlog based on who th...

• Question
• Agile Development

Add injury details modal - modify fields

Hi Health and Safety gurus, I need to remove the Severity and Description fields from the Add injury details modal associated with the 'What was the injury' section/body picker. (or at a minimum make the fields not mandatory)  I am under the impressi...

• Question

Knowledge Block Error

We are running into a problem with Knowledge Block updates. When a knowledge block is updated, KBAs using that knowledge block have to be manually updated to use the new version. Instead, we would like the new version of the knowledge block to be aut...

• Question

Using "Add Stage" feaure in Flow Designer doesn't let me choose an existing stage

Hello,  I have created several Request flows in Flow Designer and have been using the "Add Stage" tool so that we can take advantage of the progress from a list view.  When setting up a few notifications, I need these to send based on the stage.  The...

• Question

mrvs

I added the following script in the client controller to capture MRVS values in the custom widget; however, the values entered by the user are not being captured upon submission of the catalog item.function ($scope, $http, spUtil, nowAttachmentHandle...

• Question

Try to build client & server script client for phonenumber existence during catalog item submission

Description: I have one requirement from business to validate phone number against x_smcit_on_board_0_field_service_contractors, if it exists do not continue with catalog item submission and asking for new number, if not exists continue with catalog ...

• Question

PDI issue

PDI is not working from last two weeks. Please let me know how long will it take to recover.

• Question

not working

• Question

How to add clickable hyperlink in the worknotes/ comments

Hi, I have a requirement. In the Work Notes or Comments field, if a user enters any URL or website link, it should automatically appear as a clickable hyperlink.This requirement should apply to any record type, such as Incident, Problem, and others.S...

• Question

Watchlist Tab next to "Drafts" tab under "My Requests" in employee center

Hi Experts, Can someone help me to achieve the requirement where I need to add "Watchlist request" next to the "Drafts" tab under "My Requests" in employee center? As per the below screenshot.So, when I click on that "Watchlist request" tab, it shoul...

• Question

ITSM - workspaces

Hello,  Custom UI actions(related links just referring to another site) built on custom application are visible on UI16 but not on workspaces. though the below options are checked.How can i make it visible on workspaces? currently working on yokohama...

• Question

CVR Integration with Cortex

Hi All, does anyone here have experience integrating CVR with Cortex. Specifically related to the link I have attached. Any help is greatly appreciated and thank you! https://www.paloaltonetworks.com/cortex/cloud/container-security

• Question

Updating SaaS Integration with M0365 for new SaaS Products

Hi All,We have an OOTB SaaS Integration with Microsoft O365 as per ServiceNow documentation. I am inputting new entitlements and noticing new products we don't have being pulled in by our Microsoft O365 Integration. PPN: W83-00001Product: Microsoft W...

• Question
• Microsoft o365
• saas integration
• saas product without subscription product