Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Unifying digital and physical workflows with the new SwiftConnect ServiceNow Spoke Hosted by seemasingh 12 Mar, 2026 08:00 AM PDT Event Details Online [AMS/EMEA] Register Today! 2026 March SPM & CWM Vision Series - Roadmap, Customer Stories & more Hosted by Vinitha Chukkala 12 Mar, 2026 08:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 12 Mar, 2026 08:00 AM PDT Event Details Online March 12 -Federal Tech Talk: AI Control Tower: Governing AI at Scale in the Public Sector Hosted by Mayleen Fitzcha 12 Mar, 2026 10:00 AM PDT Event Details Online [ANZ] Register Today! 2026 March Vision Series - Roadmap, Customer Stories & much more... Hosted by Vinitha Chukkala 12 Mar, 2026 02:30 PM PDT Event Details Online [Asia] Register Today! 2026 March Vision Series - Roadmap, Customer Stories & much more... Hosted by Vinitha Chukkala 12 Mar, 2026 08:00 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Book Appointment - slots history

Hello, A have requirement to capture the first slot (date and time) provided to the customer via Appointment Booking API or in the workspace.  Couldn't any table which may be storing it. Trying to explore certain custom solutions so wanted to have mi...

  • Question

Lock In Your Spot at Knowledge and CreatorCon 2026!

    Hey there, ServiceNow Community! Knowledge and CreatorCon 2026 are coming to Las Vegas this May. It is the place to be if you are a developer or practitioner on the ServiceNow AI Platform looking to upskill, network, and get hands-on with brand ...

  • blog

CSM Professional Suite Retired Learning Issues

Hello everyone,I was pursuing the CSM Professional Suite. I have everything but the NLU Fundamentals and Virtual Agent Simulator, which have been retired. How do I complete this suite? Here is the link to the path:  https://learning.servicenow.com/lx...

  • Question

Help me get inspired? Looking for Dashboard Layouts.

I'm tasked with refreshing our team's ITSM dashboard. Does anyone have a 'Holy Grail' layout for tracking SCTasks and Incidents in one place? Please drop a screenshot of your (redacted) dashboards below so I can see what's possible! 

  • Question

Moving from Classic/Core UI reporting to Platform Analytics - suggested migration path

Updated March 11, 2026 NOTE: Important Update on Legacy Reporting and Analytics with Australia Release   UPDATE (March 2026): In March 2025, we announced that the ability to create new Core UI content (dashboards and reports) would be discontinued b...

  • blog
  • Analytics and Reports
  • Performance Analytics
  • Platform Analytics
  • Platform Analytics Experience
  • platform analytics migration
  • Platform Analytics Migration tool
  • Reporting

Resolved! Inactive Knowledge Base is showing in the Employee Centre

Hello Team,I have Deactivated some of the Knowledge Bases, But still it is showing in the Employee Centre.  To Make it not visible in Employee Center, Do I need to Delete the Knowledge Bases?Best Regards

  • Question

Q1 2026 Release Highlights for Risk and Resilience

Welcome to the Q1 Release for ServiceNow Risk and Resilience!   This release delivers meaningful advances across AI governance, integrated risk management, privacy, third-party risk, and sustainability - all designed to help organizations manage comp...

  • Article
  • AI Control Tower
  • Australia
  • Integrated Risk Management (IRM)
  • Privacy
  • Third-party risk management

How to Setup your portal for Public Users?

 There are many discussions/questions on how to setup different entities of Portal to be available for unauthenticated public users. This will help customers setup self-service options for public users who do not want to login to be able to access th...

  • blog
  • Communities
  • Customer Service Management
  • Knowledge Management
  • Multiple Versions

Business service offering

Good day,We are starting to support business applications, we have defines Business services and BSOs. I need your thoughts on the following use case:Business Application X = BAXApplication service = BAX ProdBusiness Service = Workforce Transportatio...

  • Question

Scheduled Job always running despite conditional check?

Hi,I have a report that I only want to run on the second Tuesday of each month. I have created a conditional script to check, and it returns the correct results when I run it in a background script. However when I setup the conditional script in the ...

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