ServiceNow Community

I have to close image once the user click on the close button on NOW MOBILE APP

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Resolved! Subject: Is there any maintenance fee for ServiceNow Delta Exam?

Hello Team,I am a certified CSA/CAD and preparing for the Zurich Delta Exam.Could you please confirm whether there is any maintenance or renewal fee required to keep the certification active, or is completing the Delta Exam alone sufficient?Thank you

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Resolved! What is the correct process to make a Store app available on all required production instances?

Hi everyone,I'm new to the platform and currently building an application package locally and stored in a repo. I want to understand the correct and recommended process to ensure that a Store app becomes available across all required production inst...

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How to handle duplicates in core company table before implementing NDS

Hello All, We are planning to implement Company Normalisation through NDS. Currently, the Core Company table has several duplicates (name duplicates). These duplicate names are already in use across several classes in CMDB. Based on the testing in lo...

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Need to share reports and dashboards created in service now to every one (publically).

Hi Everyone,I am facing an issue while trying to share a report in ServiceNow.I want to share the report with everyone, but I am no longer seeing the “Everyone” option under the Share settings. This option was available earlier and now it has complet...

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Allowing end users to add Field Mappings in transform map

Hi everyone, We have a Scoped App on the ServiceNow Store. Currently, end users who install the app cannot add new Field Mappings to our shipped Transform Maps.What is the best way to publish the app so end users can add their own mappings for their ...

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How do I prevent technical/JSON variables from appearing in OOB catalog item email notifications?

I work in ServiceNow and I’ve created a catalog item that includes a variable named validation_json(multi line text) and validation_ok(checkbox).This variable is used internally as a flag for validation logic for submitting the calalog and is not me...

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Data visualization Report

How do I bulk change ownership of Data Visualizations (reports)?How do I bulk change ownership of PA dashboards?Anyone know how to create a report on all report that are mapped to Dashboard?Thanks

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Restrict Form Templates results to show templates from a particular group only

I’m working in Service Operations Workspace and trying to customize the Form Templates experience.What I want to achieveOn a record page (Incident, Request, etc.), in the sidebar on the right, I want a second "Templates" tab/icon that shows only reco...

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Pull only the current time with Client Script

Hello all, I am working on configuring a record producer that will need to display certain variables depending on if it is during business hours or after hours. My thought was to use a client script to get the current time and hide/show variables dep...

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Unable to access tickets on Employee Center

We're about to deploy the Employee Center and I've been doing some last minute checks, only to identify an issue with our 'My Requests' page. When a user submits a request and it has a Universal Request attached to it, they don't see it in 'My Reques...

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about a flow deactivation

Hi all,actually i deactivated a OOB flow in EAM which i just wanted to edit that's why i did that and that too in vendor instance and we tried to install and uninstall so that the spokes will get like that and the flow is in asset management common ...

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Table ACL vs Field ACL

If a table ACL allows everyone to access the table, but there is also a field ACL on a specific field that allows only the admin role, which one takes precedence?In this case, will everyone be able to access the field because the table ACL is open to...

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hide HR case details in the esc

Hi Community,I’m working on an HRSD offboarding scenario and looking for guidance on the best-practice approach for HR case visibility.For an offboarding HR service:The HR case should be hidden from the subject person when the subject person is an ex...

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How can i Modify Compose panel in SOW

Hi,I want to customize compse panel in SOWI want to add field there but not able to find a way to edit compose section

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