When I click on Caller field from the Incident list, then open the User record in “Asset” view

When I click on the Caller field from the Incident list, the record should open in the "Asset" view instead of the "Default" view.This behavior should apply only to the Incident table list view and not to any other tables.I created a view rule, but i...

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• Cost Management (ITSM)

🧭 Understanding Lists and Forms in ServiceNow: A Complete Guide to Configuration

When working with ServiceNow, Lists and Forms are the two primary interfaces through which users interact with data. Whether you’re managing incidents, requests, or custom tables, mastering how to configure Lists and Forms can make your instance more...

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CAD

Which one of the following is NOT true about UI Policy execution?Options:.UI Policy Actions execute before Scripts. UI Policy Scripts execute before Actions.UI Policy Actions and Scripts execute at the same time.UI Policy execution order is fixed

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CAD

 What data types of Flow Variables are supported to store record data? (Choose three.)A.ChoiceB.DateC.ArrayD.IntegerE.String 

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Hi i am calling script include from client but it was showing "type" error in my code please give me

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Doubt on CAD question

Which of the following records is NOT used to track cross-scope applications or scripts that request access to an application, application resource, or event?Options:A) Cross-scope access recordsB) Access control level recordsC) Restricted caller acc...

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Query Match ACL Not Filtering Records as Expected

Hi Community,I have created a custom table named u_shivtej and a custom role u_shivtej_user.On this table, I have set up two ACLs:table.* → Read (allow if)  access for the role u_shivtej_usertable.* → Query Match (allow if) ACL with the condition age...

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Workspace button from Ui action

i want when some ones click the favorite button the value add in list field that name is also favorite |favorite button click = favorite field that type is list any one can guide me? 

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User Journey mapping within Service Now

Can any one provide experience of how to use the platforms tools to be able to map user journeys and unlock unseen efficiencies and improve UX for my end customers

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generate PDF with Purchase order details after clicking UI Action

Hi, I have a blank document and wanted to fill some fields from a record upon clicking some UI Action in ServiceNow form. Please let me know if anyone has ideas or something how to generate a PDF with this.

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MID Server Installation

Hello Everyone,Can anyone tell me How will we confirm how many MID Servers we need to install in any Client Network.Thanks

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• Discovery

How to prepare for servicenow admin Job?

Hi All,I am new to servicenow and please help me with the process of preparing for the jobs and help me if there are any recent topics that I should focus more on.

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Mastering Bulk Requests: Create Multiple RITMs from a Single Form with MRVS and Flow Designer 🛒

Hello fellow community members, I've noticed a recurring question in the community: "How can we create multiple instances of a Requested Item, each with different variable values, all within a single request?" Think of it like a shopping cart experie...

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