Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1025510members
2986486posts
Three days can change everything. Join us at Knowledge 2026 and put AI to work for you. Register now
Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights RohitGeorgV Specialist Sent emails in Activity Stream A survey email is sent to the user after incident closure, but it doesn’t appear in... Read More RohitGeorgV Specialist Servicenow announcement I have configured this announcement but this is not showing in the portal. But in pdi it worked. Are we ... Read More RohitGeorgV Specialist how to enable language localization for servicenow announcements How to translate annou... Read More RohitGeorgV Specialist Announcements How to create moving banner announcements and the static ones       Read More Its_Azar Specialist Why current.update() Is Breaking Your ServiceNow Implementation (And You Don’t Realize It) Recently, I ran into a... Read More RohitGeorgV Specialist Catalog item categories I have removed 'Sketch' from Catalog items for this category and is captured in update set but while mov... Read More Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Tejas Adhalrao Specialist Import Template Showing Extra/Missing Fields Hi , I configured the List Layout to include only the required fields. However, whe... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online The Roadmap to Autonomous IT & Resilient Operations Hosted by Andreea Obreja 29 Apr, 2026 12:30 AM PDT Event Details Online ServiceNow Exchange: Autonomous IT Academy: Now Assist for ITOM – LEAP best practices Hosted by seemasingh 29 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: ServiceNow Impact Academy Hosted by HariomS35974003 29 Apr, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Platform Analytics Academy Hosted by seemasingh 29 Apr, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Hardware Asset Management Office Hours Hosted by seemasingh 29 Apr, 2026 01:00 PM PDT Event Details Online Auckland SNUG April 2026 Hosted by craigwall 29 Apr, 2026 09:30 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Expose ServiceNow AI Agents to External Systems with Google A2A

Note: This article covers ServiceNow as an A2A server. For the opposite direction — ServiceNow as an A2A client invoking external agents — see ServiceNow as a Primary A2A Agent.   You Built an AI Agent. Now Make It Reachable. You've built an AI Age...

  • Article

Multi-factor authentication with SMS OTP

In today's world, security is more important than ever. With the rise of cyber threats and online attacks, it is crucial to protect personal and business information from unauthorized access. One way to increase security is by implementing multi-fact...

  • blog

Change Models: How to Handle Old Change Records (No Model/Flow)?

We recently introduced Change Models + Flow Designer for Change Requests in our TEST instance. The instance was cloned from PROD, so we now have a mix of:• Old change records → no change_model, no flow (manual process)• New change records → using cha...

  • Question

Update Caller Record in SOW

Hello All - I'm trying to update the Caller Record in SOW to show Recent Requests the same as the Recent Incidents In UI builder, I went to SOW - Sidebar tabs top and found the Caller Record.  I duplicated the Recent Incidents_tier 1 and called it Re...

  • Question

Authorization token storage for Outbound REST

Where's the proper place to put an Authorization token in an Outbound REST message? Right now, for testing purposes,  I simply put it in the header of my POST message under the HTTP header section and it works. I tried the following: API Key Credenti...

  • Question

Add Timecards for Direct Reports

I want my leaders to be able to add timecards to timesheets on behalf of their direct reports. Is this possible?

  • Question

Quick Tutorial: AI Agent Knowledge Graph Tool

Knowledge Graph is an intelligent layer that allows for the ability to query and explore data sets and schemas, all powered by AI search and LLM capabilities of the platform.   Prerequisites For this example, I have the following activated on my inst...

  • Article
  • Best Practices
  • Getting Started

How to disable tabs in Project Workspace?

We have an ask to try to simplify the project workspace by eliminating unused fields (know how to do), but also to reduce the amount of tabs to things we will not be using. I tried what was mentioned in this post , but it did not work to remove the t...

  • Question
  • Workspace : Next Experience

Planning your Security Agenda at Knowledge 26

Are you attending Knowledge 26 in Las Vegas May 5-7? This year's Knowledge is a milestone moment for the Security & Risk portfolio with a number of exciting announcements and showcases. Expand your Security knowledge by joining sessions, hands-on lab...

  • Article
  • Application Vulnerability Response
  • Best Practices
  • Configuration Compliance
  • Container Vulnerability Response
  • Major Security Incident Management
  • Now Assist for SIR
  • Now Assist for VR
  • Roadmap
  • Security Incident Response
  • Security Operations
  • Security Posture Control
  • Threat Intelligence
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now