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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Security Operations Applications Office Hours Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online ServiceNow Meetup #8: Warszawa Hosted by MichałG 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 28 Oct, 2025 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

  It’s here! The air is crisp, and our keyboards are ready. Hacktoberfest is back, and this year is special.    CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY!    This marks the 9th year that the ServiceNow community has participated in DigitalOcea...

  • blog

CSA exam question clarification

In the CSA exam there was a question around a Manager not being able to see anything when they go to My Group Works (as he is the manager of the Network and Hardware Groups team)My view was that it was because he was not allocated to the Group. Howev...

  • Question

Request to Restore My ServiceNow PDI Instance

 Hi  All,I recently noticed that my ServiceNow Personal Developer Instance (PDI), is no longer assigned to me. I have important data and work stored in this instance that I need to recover.Could you please assist me in restoring access to my instance...

  • Question

Policy Redlining Integration with Xanadu

For a Policy record in the Compliance Workspace, we are unable to ‘Create new document’, ‘Connect existing document’, ‘Upload a document’, or ‘Import policy text’ in the Policy Text tab. We have the Microsoft Word for Policy Redlining setup and the O...

  • Question

Service Catalog Item - Item view depending on roles

Hello,I have a Service Request to which all the population of my company had access to. We need to change this so that only a portion of the company is able to view, access and use it based on roles. For example:People that should be able to view, ac...

  • Question

IntegrationHub ETL

I have a requirement to pull data from 3rd party tool and insert in CMDB table. For this i have a flow configured to get the data and create a import data set and insert import set rows in it. Im able to get the data and every thing is working as exp...

  • Question

OnLoad Client Script is not working with GlideAjax

OnLoad Client Script:function onLoad() { var ga = new GlideAjax('global.TestingClientSide'); ga.addParam('sysparm_name', 'onLoadTest'); ga.getXMLAnswer(callbackFunc); function callbackFunc(resp) { alert(resp); g_form.setVa...

  • Question

Notifications Weight Issue

I hvae created custom notifications with weight precendence to override the existing notification which was created with the conditions shown below in SS, even after using the weight field both the notifications are getting sentthe below is the condi...

  • Question

CMDB 360 Discovery Sources Widget

Hi All, How can we customize CMDB 360 to add like a report or widget that can display different discovery sources and what they have discovered say the last 2 weeks, last week, and this week? Also, will it be possible to view there in the report or w...

  • Question

Text color of "How can we help" in Employee Center portal

I can't seem to find where the color is controlled for this. It was part of the Branding Editor in the Service Portal Configuration for the Service Portal (SP), but everything feels overcomplicated with the Employee Center portal. The Branding Editor...

  • Question

How most recent discovery get populated in CMDB ?

Hi All,I wanted to know how most recent discovery get populated in CMDB. How do we derive the date details for a particular hostname ?  how an asset is populated through integration? How ServiceNow get the most recent discovery date and time for an a...

  • Question

How can we import a project’s WBS from Excel into SPM?

Hi everyone,Adding project tasks one by one takes a lot of time for our users.We do have templates, but we want to bring a project in from Excel to SPM.How can we import a project task list (WBS) from Excel into SPM?Please share the steps. Thank you!

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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