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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNowコミュニティミートアップイヤーエンドパーティー2025 Hosted by manarobot 17 Dec, 2025 12:00 AM PST Event Details Online Live on ServiceNow: What's new for Workplace Service Delivery in the December '25 store release Hosted by Lolita Honkpo 17 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: What’s new for Privacy Management in the Q4 Store release Hosted by Lolita Honkpo 17 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Employee Center Academy Hosted by Lolita Honkpo 17 Dec, 2025 09:00 AM PST Event Details Online Live on ServiceNow: Employee Center Academy Hosted by Lolita Honkpo 17 Dec, 2025 09:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 18 Dec, 2025 12:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

RITM request for approval from requested by user manager

Hello All,We have a requirement when a RITM is created, approval need to be sent to requested for users manager to approve the RITM.We need to check ifthe RITM assignment Group is "GroupA" or "GroupB".send Approval request to requested for user's man...

  • Question

Making attachment mandatory from client script service portal catalog

Ever had the requirement of conditionally making the attachments mandatory on the portal catalog item page?  There is the attachment variable but I've seen business reject it as an option more often than not and there are multiple posts on the commun...

  • Question

How do i add three more fields to the resolve pop up

Hi All, I'd like to add three additional fields to the Resolve Pop Up in Service Operations Workspace.i tried this method below: Solved: Add additional field on the Resolve Pop Up in Serv... - ServiceNow Community, but it didn't work. So is there a w...

  • Question

Create KB from INC/RITM

Hello All,We have a requirement whereCheck if the INC or RITM is assigned to groupa or groupb.When the INC/RITM is resolved /close completed, display dialog if they wnat to create a KB for that ticketif user says yes then create KG or open KB portal ...

  • Question

SLA Timer in List View

prerequisites and detailed guidance to impalement  SLA Timer in Agent work space view Thanks 

  • Question

Hide Create Status Report button in Project Workspace

I want to hide the status report button on project workspace but, i am not able to do that.Hi All,   Any help will appreciate on this. I want to to hide the "Create Status Report" button in project workspace. Here are the steps to go there 1. Open Pr...

  • Question

remove mandatory field messages on change form

Hi Team  I have requirement that during change new state we have to make Risk assessment fields mandatory Risk Fields are customized field on change We have written Ui policy to make the fields mandatory during new state. Now everything is working as...

  • Question

"Download PDF" UI action in Workspace

Hello, New to workspaces.Is there a way to create a UI action button on the form related list called "Export to PDF" so that when the user clicks the button it should export the related list records and user should be able to download. Is it possible...

  • Question

Decorating OOB angularjs directives

A while back someone was wondering on sndevs slack if they could add a seconds picker to the spDatePicker directive using attributes. Turns out the bootstrap datetimepicker that the directive uses in the portal forms for date/time fields has a config...

  • Question

Salesforce CRM - Unrecognized Subscription Identifier Question

Hi All, I am working with a team on a Salesforce CRM SaaS Integration through the out of the box method. We are getting an unrecognized subscription identifier that we initially believe is related to Salesforce CPQ (Configure, Price & Quote), but our...

  • Question
  • Hi

Alternatives for Tracking Adobe SaaS Usage in SAM Pro

Adobe has confirmed that usage data for Adobe SaaS products is not available through the standard SAM Pro integration.   What alternatives does ServiceNow recommend for collecting and recording usage information in SAM Pro for Adobe SaaS products? Ar...

  • Question
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