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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online February Speed Networking (EMEA-Friendly Time) Hosted by madisonsexton 3 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Monitor & manage Now Assist usage in Subscription Management Hosted by Abigail Lavadia 3 Feb, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: ServiceNow Impact Office Hours Hosted by Abigail Lavadia 3 Feb, 2026 10:00 AM PST Event Details Online February Speed Networking (APJ-Friendly Time) Hosted by madisonsexton 3 Feb, 2026 05:00 PM PST Event Details Online ServiceNow Exchange: CRM AI Academy - Designing and Deploying Successful Agentic Workflows Hosted by Abigail Lavadia 5 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Getting Started with Mobile Offline Hosted by Abigail Lavadia 10 Feb, 2026 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Custom roles are marked as Fufiller in Subscription Management

Hello Team, I need a small insight on Subscription Management. I have 3 roles in my Scoped application1. Requestor2.Approver 3. Fulfillerall of the 3 user role types have been marked as Fulfiller in subscription management in PROD. Is there any thing...

  • Question

Resolved! Validate Excel Data and populate in MRVS

Hi All,I have a MRVS with 3 fields i.e. Employee ID, First Name and Last Name. It gets populated from Excel attachment, I want to validate the Employee ID.Employee ID is a reference field, I am trying to validate employee_id's with User table and if ...

  • Question

Save $200 on Your Knowledge + CreatorCon 2026 Ticket

  Hey, Community!   Knowledge + CreatorCon 2026 is coming to Las Vegas this May, and if you register now, you'll save $200 with the early registration discount. REGISTER NOW AND SAVE $200!     Why Knowledge + CreatorCon?   Three days in Las Vegas. H...

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Custom Virtual Agent Feedback Setup Topic is not working

Hello All, I have requirement to update virtual agent feedback survey to include more questions.Steps I followed:1. I have created New chat survey definition as per requirement2. I have cloned OOTB Virtual agent Feedback setup topic and created new o...

  • Question

Resolved! More option on the WSD Reservation on portal?

Hello All,   We are currently trying to look the possibilities with Workplace Reservation Management.   We have different workstations (focused workstation, Macbook dockstation, etc). I was wondering if we can configure extra filters on the WSD OOTB ...

  • Question

Resolved! Remove topic from custom chat experience in VA Designer

I am trying to inactivate the OOB Live Agent Support. topic but am receiving a message that says "This topic is used in a custom chat experience. Please remove the topic from the chat experience to proceed." (see below screenshot) I am unable to figu...

  • Question

How to remove user from a subscription

Hi All, We have a number of users that are allocated subscriptions via license. They no longer require the fulfiller role but they still need access so they can raise tickets via the portal.When going to their user, remove from subscription is greyed...

  • Question

Alerts in Service Operation Workspace

Hi Community,Good day!I have a question about how ServiceNow Operations work. I want to understand how notifications or alerts are shown in ServiceNow. How do these notifications get triggered, and how can we know when and why an alert or notificatio...

  • Question

Event and Alert Aging / Retention Configuration

Hi, Can someone please help me understand where event and alert aging is configured to clean up old events and alerts? Also, what is the out-of-the-box retention period for events and alerts?Thanks in advance.

  • Question
  • Event Management

Prevent Edits & Save in tables based on different table's fields

Hi Community,i am stuck in a requirement, that is i have a custom table name "testincident", in it's bottom there is a new table attach.if i make changes in "Decision type" field then i should not be able to change any field of "Test incident" and ev...

  • Question

How to set Workflow stage field icons forApproval pending

Hi,I am creating a workflow using Flow Designer. I want the stage icon for department head approval to show "Approval pending," but it is being displayed as "Current active step." How can I represent the department head approval as "Approval pending"...

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