ServiceNow Community

April 2026 Asset Management Confidential Product Roadmap Webinars

Hello ServiceNow community, We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars. Each session will cover planned product innovations and include Q&A. Register now and see you there! ...

Article

April 2026 Asset Management Confidential Product Roadmap Webinars

Hello ServiceNow community, We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars. Each session will cover planned product innovations and include Q&A. Register now and see you there! ...

Article

April 2026 Asset Management Confidential Product Roadmap Webinars

Hello ServiceNow community, We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars. Each session will cover planned product innovations and include Q&A. Register now and see you there! ...

Article

Resolved! Clear Update sets

Anybody found the growing list of update sets in your environments a problem?My client has been using ServiceNow for a very long time, and they are wondering if they could archive or simply delete really old update sets. We recommended against doing ...

Question
Architect

Identification Rules - Does replacing a Derived rule remove it?

Hi everyone! Sorry if this is a rather basic question, I've just had trouble finding an answer in any ServiceNow Documentation. If I have a child CI Class with a "Derived" Identification Rule set and I "Replace" it, do the derived Identifier Entries ...

Question

WSD - Future Dated Move Issues

How have other companies using WSD leveraged future dated seat moves without impacting downward systems that contain employee data, like HR? Currently = We process move requests real time in WSD, even if the request is future dated with effective da...

Question

How to build date range based on CAB date in conditions on CAB definitions

I want a CAB definition that schedules a CAB every week (say Thursdays) with each meeting reviewing changes for the upcoming 2 weeks. I can't seem to get the time range defined.I noted that if I schedule the CAB meetings every 2 weeks, I get the rang...

Question

variables revert in tasks

Hi All, i created a catalogue item with variables. Nothing fancy.It has few client scripts and ui policies. It also has a workflow supporting it.The issue is that the variables can be modified in the RITM but when i modify them in the catalogue task ...

Question

Drill through links in PA dashboard not working as expected

Dear experts, Is anyone facing issues while trying to drill through the links to go to a data view in a PA dashboard? the summary and detail numbers sometimes wont match and sometimes the data view is showing blank..attaching the screenshots the max ...

Question

April 2026 Asset Management Confidential Product Roadmap Webinars

Hello ServiceNow community, We’re pleased to share registration links for our upcoming confidential Asset Management product roadmap webinars. Each session will cover planned product innovations and include Q&A. Register now and see you there! ...

Article

Adding variables for columns in a simple list data visualization

When creating a simple list data visualization and I want to use variables from a catalog item for some of the columns, however the UI experience is terrible. I am hopeful that this is just a user error on my part.I have created a simple list data v...

Question
Data Visualization
Platform Analytics Experience

Copy work_notes from closed task to new task

Hello.I have a catalog item that generates 2 tasks. Catalog item is submitted and task 1 generates. When task 1 closes, then task 2 generates.What I would like to do is when task 1 closes, copy ALL work notes from task 1, and add them to task 2.I onl...

Question

service bridge, fire a business rule, based on comment from consumer

Hi, as the title says. i want to fire a business rule, based on the comment that is coming from the consumer in regard to service bridge. for some reason it's not firing. neither on after or async. is there something i'm doing wrong?

Question

Dynamic Schema for a table

Does ServiceNow support Schema on read with SQL like SELECT CAST(order_amount AS INT)FROM Order_table We need to do type casting in memory where Order amount is stored as String in the database. Our goal is something like this which identifies the fi...

Question

Change Direction of Choices to Horizontal instead of Vertical in Survey

Hi Team, In the out-of-the-box (OOTB) Survey Designer, is it possible to display choices horizontally instead of vertically?If yes, could you please let me know which control should be used and what attributes need to be configured to achieve this la...

Question