ServiceNow Community

UI Builder - How to navigate to Tab or Form focus when clicked the Icon Link

I have created the variant of Record page and added these icon links on the left side based on the requirement in Health and safety module. But i am not able to navigate to the tab or focus on the form when clicked on it . I would like to open the ...

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Unable to register to Implementation exam for the certification

I would like to also register for the implementation test and get the certification, it bIt i can'.t I was able to register for the system admin Certification exam, but not for the implementation Pearsonrson

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CSA Exam

Hello everyone. I want to ask some questions related to Servicenow CSA exam. So, can anyone please help me how to prepare for it. What will be the pattern of exam. Thankyou.

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spreadsheet calculations into serviceNow forms

Hello, I need to create something like below on the servicenow form. when the UI action button is clicked it should show this form and with user needs to enter quantity and it should calculate the total sum and update the field on the parent record...

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Software Model Versioning effect of EA

Can someone tell me the advantages and disadvantages of creating software models with only the major version. I want to know how does that affect the enterprise architecture TPM and TRM if a software model contains multiple discovery models with diff...

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Emergency change "Type" field

When we create an Emergency via P1 and P2 incident is there any OOB function to make the "Type" field read only when the change is in "new" state.

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Order Guide not displaying Next/Submit buttons in Service Catalog

When I'm in the Service Operations Workspace and put in the name of a Catalog Item in the search bar on the upper right, the Catalog Item has no "Next" or "Submit" button.Note that this Catalog item is an Order Guide. So far, this only appears to hap...

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Community Levels: How Are User Levels Determined?

Hi everyone, I’ve noticed something interesting about the ranking system in the ServiceNow Community and wanted to get some clarity on how user levels are actually determined. When comparing two community profiles, I saw that a user with a very high ...

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📢 Chamada à Ação: MVP 2026!

Já viram o post da Sarah?As aplicações para o prestigiado programa ServiceNow MVP (Most Valuable Professional) de 2026 estão abertas! Quer ler em português?Já conhece NowBridge, cadastre-se.NowBridge

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Service (or App) Owner's Dashboard

We're preparing to roll out service maps and one of the deliverables I'd like to create is an App Owner (eventually, Service Owner) dashboard that shows the viewer: For all apps I own, these are the ones that are listed as being Impacted by an Incide...

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Error creating a notification.

Hello everyone, Currently in our instance there are some items of multi SC_Task type, which I have seen are evaluated at the notification level through this code: var reqItemSysId = current.request_item.sys_id; var variables = {}; var itemOptions = ...

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how to convert YAML TO JSON

Hi All, I am trying to convert large yaml file to json with the with the help of yaml json convertor by it is not working for me as those yaml files are too large and have lot of unstructed data it. is there any other way to convert yaml to json

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2026 MVP Applications are open—we invite you to apply today!

Nomination forms are live for the 2026 ServiceNow MVP program. You may apply any day from Dec 1st - Dec 31st Apply now Earlier this year, we reached a new milestone—815K community members. Today, we are a community of 937K+ members worldwide. T...

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Resolved! Modify provider notification before sending

I have a provider notification ([sys_notification]) that runs against the [live_notification] table and on record change, insert, and when the field name is work_notes or comments (category is 'connect'). When someone sends an @mention, the recipient...

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Help me understanding Choices in ServiceNow platform.

Hello team, I would like to understand how Choices work in ServiceNow platform. E.g. There is a field named Discovery Source in CMDB tables, do we need to add choice for each and every table in cmdb? Or adding at parent level is enough? What I notic...

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