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Knowledge 2026 is here! Follow along with the journey on the CreatorCon Community Hub Join us!
Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights RohitGeorgV Specialist User Group While assigning a group to the user im seeing this error. Why      Read More RohitGeorgV Specialist Workspace Reference field icon How to get this reference / info” icon (ⓘ) next to a reference field in Workspace, ... Read More RohitGeorgV Specialist Catalog item attachment info message How is the first info message is getting populated   Read More RohitGeorgV Specialist Script section read only mode Why the BR script section is in read only mode     Read More RohitGeorgV Specialist Info message UI How to make the 'X'  inside the info message box   Read More RohitGeorgV Specialist Configurable workspace how can we remove the blank section header from the workspace form?     Read More RohitGeorgV Specialist Configurable workspace How to remove these highlighted options/ buttons, I started seeing this one after the upgrade. Read More Its_Azar Specialist Certifications at Risk: Why Data Foundations Can’t Be Ignored ServiceNow has introdu... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Office Hours Live with Frances Frei — Valuing Conflict (APAC) Hosted by jasminecole 8 May, 2026 03:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Valuing Conflict Hosted by jasminecole 8 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by seemasingh 12 May, 2026 05:00 AM PDT Event Details Online ServiceNow Security Academy Hosted by seemasingh 12 May, 2026 08:00 AM PDT Event Details Online Visualization and Intention Setting with Natalie Thomas Hosted by jasminecole 12 May, 2026 09:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption (APAC) Hosted by Sarah Wood 12 May, 2026 08:30 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to trigger playbook when specific record producer is used

I´m trying to trigger a playbook everytime a specific record producer creates a record on table X. Only the records from this record producer can trigger this playbook (not all of the records in this table) and no other playbook should be triggered f...

  • Question

Resolved! Cross scope Access best practice

Hi All, I want to update the install group from the 'sn_ms_intune_spoke_sf_config' table to a custom field on the software model table which is in global scope.I have create below business rule: BR code:var IntuneToSAMUtils = Class.create(); IntuneT...

  • Question

Configuration of Tabbed Record Navigation in Compliance Workspace

Hi Everyone, I have a requirement to configure the Compliance Workspace similar to the Service Operations Workspace behavior.Specifically, when a record is clicked, it should open in a new tab within the workspace instead of replacing the current vie...

  • Question

Issues observed on stale remediation task closure

Hi All,We have observed that around 10% of the stale remediation tasks are getting closed without going through the remediation process. We have implemented a custom remediation process using a scheduled job that runs periodically under the System Ad...

  • Question

Now Assist Skill kit throwing error

Hi Everyone, I'm trying to customize Incident summarization but the issue is even without making any changes once I cloned the skill, when I tried to test it its responding with errorAlso the issue happens only in Sandbox instance, its working fine i...

  • Question

Cancelation of planned outages

How do you handle the situation in a change process.A "Planned Outage" has been generated and been communicated (on the portal and per notification/mail)the change requester asks to cancel the change, therefore the planned outage becomes obsoletecurr...

  • Question

Connect Microsoft AD spoke to direct integrations for reclamations

Hello, This community has been very helpful, and it answers all the questions I have.  Hopefully, I can get some help on this next question that I have.   I have connected the Smartsheet as well as MIRO direct integrations in the SAM workspace.  I am...

  • Question

AI Experience (AIx) : are we moving away from forms and lists?

One of the most interesting shifts is happening in the UI layer. ServiceNow is introducing what they call AI Experience (AIx) : basically a conversational front door to the platform. Instead of: Navigating modulesOpening formsClicking through records...

  • Article

Remove Knowledge center from workspace dropdown

Hi,I am asked to remove the Knowledge Center. I tried. Kindly help.  I went to sys_ux_app_config table and inactivated the knowledge center but no help. There is no table for sys_ux_workspace.list in our environment. When I enter workspaces, i have t...

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