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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Flow designer vs Scheduled Job

What best-practice guidelines should be used to decide between Flow Designer and a scheduled job—such as transaction volume, payload size, event queue impact, or similar factors? Thanks

  • Question
  • Flow Designer

Claim Your Developer Passport Badge!

You Showed Up. Now Claim Your Badge.   Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it.         Using the...

  • blog

How we can mass delete comments from records?

We recently bulk loaded comments on around 10000+ cases. Unfortunately the work notes as well got loaded as comments and now internal work notes are visible to the customer through portal. We are trying to delete all comments now. We removed the entr...

  • Question

Consumables catalog by stockroom/location

Hi community, I have a requirement for one of our customers and I had doubts about what actually is possible or not with the base tables. (So is my requirement actually achievable without HAM ?)  The requirement: Having a consumables catalog for mult...

  • Question

Knowledge API Query issues

Hi all, I have issues with the Knowledge API that do not render any results when using query. For example: When I use "https://instance.service-now.com/api/sn_km_api/knowledge/articles"  I get all the articles listed.When I use "https://instance.serv...

  • Question

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question

Addinga second email address for users to send emails to ServiceNow

I want to setup a second email for users to send emails to ServiceNow for a rollout we are doing. I have created the internal address and I've put a forward on to service-now.com and added an MX entry in SNow for it to point to my DEV instance but th...

  • Question

ATF Data Picker

Hi I created record on table pm_project_task with server script in ATF. Logs showed sys_id so i am sure it is created. However when I use Open an Existing Record I have :FAILURE: Failed to open the 'pm_program_task' form with id ''A sys_id was expect...

  • Question

On SOW, not able to see the change form.

We are not able to see the change form it should be like thisBut it is showing like this No matching resultsTry adjusting the filters or clear them to view all available templates.Why are we not able to see the forms what the reason behind for this?

  • Question

ServiceNow versions / Release

  > ServiceNow Community > Products > Releases and Upgrades    In the beginning: How ServiceNow was born     ServiceNow versions / release Release nameDateEarly ReleaseEnd Of LifeDelta WindowGlideSoft 20042004-01-04   January 20062006-01-01   Februar...

  • Article

Adding latest attachment from record to the outbound email

Often, we need to send only the latest attachment via email. However, using the "Include attachment" checkbox in notifications sends all attachments, making it impossible to send just the latest or a specific attachment. To address this, follow these...

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