Cloned sctask not populating all the variables

Hello , Iam facing a scenario wherein Cloned sctask not populating all the variables , Instead it is populating only few , when deep diven , I found out that its populating the variables which are marked as Global = True , Please suggest any solution...

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How to remove "Create new" and "Duplicate" options from the three-dot menu in Next Experience dashbo

Hello Community,In the Next Experience (Workspace / Dashboard) UI, I see a three-dot (⋮) "More actions" menu on the top right corner.By default, it shows several options:Create newDuplicateSharePrinter friendlyClear all filtersAdd to bookmarksOpen re...

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Need Access To HR Case Management , Lab Management in my Personal Dev Instance.

Hello Team, I would appreciate assistance in updating my Personal Developer Instance (PDI) for my self-study and labs in Now Learning. When I initially requested my PDI, I mistakenly selected “I Need Guided Experience” instead of “I Need a Developer-...

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How to trigger Flow yearly basis ?

Hello community,Is this possible to trigger flow yearly basis ?  For example : Flow should trigger on Jan 1 at 12 PM every year.   Thanks

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How to hide approve button based on role in service portal

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My instance is not showing

Hi Team,Request your help retrieving my instance as all my learning is saved in it My dev/training instance is not showing.I have my instance extended .However when i open the instance it says site cannot be reached.please take a look at belowlink ht...

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How to remove the time stamp form the "Most View" and "Most Useful" widget

Hi All, I want to remove the time stamp form the "Most View" and "Most Useful" widget. its all OOB widget how to remove them.? 

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Microsoft Azure SSO integration with ServiceNow Test Connection Issue

Hi Team, While doing test connection in the Microsoft Azure SSO integration related identity provider in ServiceNow, I  am getting the below mentioned error message and unable to complete the test connection part. Please check this issue and provide ...

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• Continual Improvement (CIM)

Report sharing

Is it possible to share created report in my instance to my personal gmail?

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Networking fundamentals required for ITOM

Hi folks,Which networking fundamentals are essential before starting in IT Operations Management (ITOM)?

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In the Service portal page there are so many categories when we click on particular category then it

On the Service Portal page, multiple categories are available. When a user clicks on a specific category, it redirects to the catalog items related to that category. In the image below, I’ve highlighted one of the catalog items. Is it possible to app...

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unable to add dot walked field in the list configuration

Hi Community,I'm facing an issue where dot-walked fields (for extended tables such as User and Department of User) are not displaying any values when added to the CMDB list view.Has anyone encountered this issue or know how to fix it?

• Question

catalog item

 while creating a list type of field for a  catalog items i want the records to be populated when brand is "xyz" as well as  order by sequence and it should be reflected in serviceportal view.i have tried in ref qualifier with the below element =xyz^...

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Application Menu Module / Logo link cannot directly open Next Experience Dashboard

Hello Community, I am working with the Next Experience UI and dashboards.I noticed the following behavior: When I configure an Application Menu → Module with link type = URL, I tried using the traditional dashboard link like:$pa_dashboard.do?sysparm_...

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How to hide refresh/info/more buttons on Platform Analytics dashboard?

Hi Community,I am using a Platform Analytics dashboard as the home page for employees.On the top right, three buttons appear (refresh, info, and more options).For end users, I would like to hide either the last two buttons (info and more) or all thre...

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