ServiceNow Community

Fill in risk assessment for change via flow

Hi, Following on from my other question, is it possible to fill in a risk assessment on a change via a flow.

Question

Delegated Developer cannot see "create new spoke" in Workflow Studio

Hi,I have a group that is for developers who would be able to create a spoke. This is to use a DemoHub Narrative for Spoke Generation. This group is designed to be non-admin but they are power users and have many of the power roles, sub-admins etc. W...

Question

Tanium Service Graph Connector

How do I configure the Tanium Service Graph Connector? Current Version: 1.8 Sample Application Service to Monitor: MediaWiki URL: http://10.197.203.212:5000/mediawiki Tanium Configuration: Tanium Cloud Based Instance (as oppose to Tanium on-premise...

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Data Foundations
Service Graph Connector

Modern Change management

Hello all, Has anyone out there implemented the new change models for Normal, Emergency and Standard changes. Keen to see what you have built in terms of approval definitions etc.. the only examples I'm seeing are related to DevOps and we are no way ...

Question

Getting duplicate records in the list of a Database view

I have created a database view for joining Requests,RITMs,SCTasks and Approvals. I have used left join for sctask and approver tables while defining in the DB view. Now the issue is in the list it is showing duplicate records for the sctasks, a singl...

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Resolved! MRVS Issue from record producer to Custom table via related list to store the submitted date from th

I Want to populate my mrvs data from record producer to a table under a related list of a custom table form view.I have created a custom table for the other fields to store the record producer data once submitted. And I have created child table with ...

Question

ServiceNow Upgrade Planning – Xanadu vs. Australia

Hello,As part of our ServiceNow instance management, I would like to request guidance regarding the upcoming upgrades:Should we plan to upgrade to Xanadu by the end of 2025,or would it be more advisable to wait directly for the release of Australia?T...

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Resolved! Link a request to change via flow

Hi, I have a flow that when a request with certain conditions is inserted a change request is auto made. How can I link the request to the change in the related list?

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How to Add a Character Counter and Limit to Multi-line Text Field in Service Portal Catalog Item?

Hi everyone,I'm working on a catalog item in the Service Portal (ESC), and I need to implement a character counter for a multi-line text field.Here’s what I’m trying to achieve:Limit the input to 1000 characters.Display a live character counter below...

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Resolved! Employee Center - moving Connected Content between instances

Hi Employee Center superstars,I'm getting ready for the migration project from Service Portal to Employee Center and just wanted to double check on one of the doubts I have that may impact the approach.It's related to Connected content. Is this somet...

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Report sharing

Is it possible to share created report in my instance to my personal gmail?

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Resolved! Is it possible to use Windows OS authentication to log in to ServiceNow?

Hello All,Is it possible to use Windows OS authentication to log in to ServiceNow?I would like to know what settings are required in this case. Thanks for any help or insight may provide!Tetsuya

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Request to activate Automate Pro plugin in PDI

Hi Team,I would like to request activation of the AutomatePro plugin (x_priit_autotest) in my Personal Developer Instance.My instance URL is: https://dev265223.service-now.com/Thank you!

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How to trigger a email notification based on current assignment group

Hi Team, case will create in different assignment group, so based on that current assignment group will receive the notification. Pls guide me on this

Question

Change response of Virtual agent

Hi everyone, Recently while working with ServiceNow now assist, I saw that when a person is searching for something, it is giving him/her 3-4 options but same query asked from some other person it is giving him/her only 1-2 options for the same query...

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now assist
Virtual Agent