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correct me that javascript is wrong

@RakeshDarshnala function onChange(control, oldValue, newValue, isLoading) {    if (isLoading || newValue === oldValue) {        return;    }if (newValue === 'Closed') {  g_form.showFieldMsg('state','Cannot close directly. Please follow the proper wo...

  • Question

to see list of viewer in incident record

A security incident has been created, and the ABC team updated credential-related information in the work notes. We now need to identify which users have viewed this record and obtain a list of those users.

  • Question

Create Knowledge using Now Assist

When clicking the "Create Knowledge" UI Action from an Incident record within Service Operations Workspace, the system behavior deviates from the expected standard workflow. Instead of opening a modal/pop-up to select a Knowledge Template within the ...

  • Question

Populated the location based on country

I have two variables 1. Impacted Country 2. Impacted Location and both are reference variables to cmn_location table Requirement is if user picks country based on country locations should shown to users to select, until user selects the country locat...

  • Question

Workspace Currency Formatting

Hello, According to documentation and according to how ServiceNow should  display currency it should have the following precedence.User Session CurrencySystem LocaleBrowser Local I have the following question. I have observed the following in an OOB ...

  • Question

please tell me script right or wrong , if wrong pls correct i

31. Prevent change to a specific valueField: StateScript: if(newValue == 'Closed'){ alert('You cannot directly set state to Closed');g_form.setValue('state', oldValue); }Explanation: Enforces process rules.function onChange(control, oldValue, newValu...

  • Question

Moving from Classic/Core UI reporting to Platform Analytics - suggested migration path

Updated October 16, 2025 NOTE: Important Update on Legacy Reporting and Analytics with Australia Release   This is a reference guide to use in planning your migration from Core UI (or Classic) reporting and dashboards to Platform Analytics experience...

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ITSM User Onboarding: Playbook and Notification Design

Hello Dev Community,I am working on a Paybook -based onboarding flow in ITSM. I have created a catalog item where the requester enters the necessary details of the onboarding user and submits the request.Once the request is submitted, an email should...

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