Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
930250members
2914429posts
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible?
This widget could not be displayed.
Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge
This widget could not be displayed.
Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow User Group Sacramento Hosted by CaliE 18 Nov, 2025 07:30 AM PST Event Details Online Workflow Data Fabric Academy Hosted by Abigail Lavadia 18 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Discover new features and learn about the best CMDB tools Hosted by Lolita Honkpo 18 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Discover new features and learn about the best CMDB tools Hosted by Lolita Honkpo 18 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Discover new features and learn about the best CMDB tools Hosted by Lolita Honkpo 18 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Discover new features and learn about the best CMDB tools Hosted by Lolita Honkpo 18 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Employee search Bar- Showing few catalog items only

Hi,We have migrated from Service portal to ESC.We are facing an issue that:There's one CI: "Other It Related Requests"When i search "other" i dont get any any result.where we have another CI: "Ninja NES"If i search "NES" it shows the related items li...

  • Question

Trying to add in mega menu in employee center

Hi all,im tring to add one link in mega menu (blue ribbon) after support view but its not being visible here.I've have added from backend with page id, different link but its not visible. 5 are already there, is there any limit i cant add more than 5...

  • Question

Instead of show more button, catalog item counts should be visible in ESC

Hi,My project req:Instead of 'show more' button, catalog item counts should be visible in ESC like 10/30 on one click then 20/30 on second click and 30/30 like this.Page id: emp_taxonomy_topicIs it possible to do?Or if anyone has any understanding ab...

  • Question

How to build a report 1st handled the ticket user when incident is created

Hi Community, I need to build a report for the ServiceDesk team that identifies, for each incident, which team member first responded by making an update—such as changing the ticket state or modifying the assignment group. I know we can track changes...

  • Question
  • Incident Management

Contextual search in VA

Hi Team, When i search for catalog in VA, it displays list of catalogs using contextual search.In VA topic the limit is defined as 10 so i can see only 10 items. But item i search is not displayed in the list. Is there any option to display it rather...

  • Question

How to add header- field in script include that inserts sys_email records?

Hi there,After upgrading to  Zürich, we are experiencing some problems with our Inbound Action for Incident Updates.We had contact with ServiceNow Support and they told us they can see that the header- field in the script include that inserts our ema...

  • Question
  • Incident Management

join our Workflow Data Fabric Academy - Tue, Nov 18, 2025 08:00 AM PST

Discover Workflow Data Fabric (WDF) Academy, our recurring webinar series held every other third Tuesday of the month! During these engaging sessions, the ServiceNow team presents informative webinars to help you extend the value of your data and acc...

  • blog
  • Automation center
  • Community - integration hub
  • External Content Connectors
  • RPA Hub
  • Stream Connect for Apache Kafka
  • Workflow Data Fabric
  • Zero Copy Connectors
  • Zero Copy Connectors for ERP

Resolved! How to Enable Reply to Customer from Auto-Created Case (Inbound Email)

Hi Community, I have a flow in ServiceNow that automatically creates a Case when an inbound email is received from customer. My requirement is:After the case is created, the support team should be able to open the case and reply back to the customer ...

  • Question

Resolved! Dumps and CSA

Can anybody share me some resources or Dumps for the csa exam 2025.#Fresher #CSA #Servicenow

  • Question

Help with Metric calculation.

I need suggestion in retrieving the metrics. Requirement is to get all the "On Hold reason" update on tickets, which I am able to retrieve from metrics calculation. At the same time I need to know to whom the ticket was "assigned to" when the "On hol...

  • Question
View More
Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More