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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Victoria ServiceNow User Group - September 2025 Event Hosted by Adam D1 10 Sep, 2025 12:30 AM PDT Event Details Online Live on ServiceNow: [EMEA] ServiceNow Security Solutions for Real-World Business Challenges Hosted by Lolita Honkpo 10 Sep, 2025 02:00 AM PDT Event Details Online Register now for the Iowa SNUG! Hosted by Heather Strukus 10 Sep–2 Oct, 2025 07:00 AM PDT Event Details Online ServiceNow Meetup #7: Wrocław Hosted by MichałG 10 Sep, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: Get started with IT Operations Management Hosted by Lolita Honkpo 10 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: ServiceNow Security Solutions for Real-World Business Challenges Hosted by Lolita Honkpo 10 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Flow Designer not working

Hi, I am new to ServiceNow and trying to create a Flow in Flow Designer. I want the Short Description of an Incident to automatically update when Category = Hardware. I created the flow, but sometimes it updates the field and sometimes it doesn’t. I ...

  • Question

Register now for the Iowa SNUG!

Don’t miss the chance to interact with ServiceNow customers and experts at the Iowa SNUG and Optional Pre-SNUG Workshop on Thursday, October 2, 2025.    Your success with ServiceNow is at the heart of every SNUG meeting. Whether you are new to Servic...

  • Event
  • In Person
  • workshop

Resolved! Multiple Records

Hi, I need to insert multiple records into a table in ServiceNow. I have around 40–50 values (like short descriptions for Incidents), and adding them one by one will take a lot of time. Is there any way I can paste all my values into a script and ins...

  • Question

Error: Unexpected token in object literal

This is my Action script step, trying to use this in the flow whenever variables (special char escaped) need to be updated.  Now this is throwing an error when I am passing this value to variable "cable_installation_request_for_printer_selection_stat...

  • Question

Resolved! Date Range filter in a dashboard

Hi all, I am looking to add date range filter on my dashboard , it should let me pick specific FROM & To date and based on the date selection the charts (widgets) data should be changed. e.g. 6th March, 2021 as From date & 16th March, 2021 as To date...

  • Question
  • Dashboard
  • Performance Analytics
  • Reporting

New certified CSA

Dear Community,I was just certified as a Snow System Admin. I would like to get some advice on how to increase my chances of securing a job as a System Admin. I have been a SNow fulfiller for over 08 months. Do I need additional trainings?Any recomme...

  • Question

Resolved! Adding Task Description field to Planning Console selectable fields.

Is there a way to add the task Description field to planning console columns?  It not in the Columns Configuration pick list in my company instance of SN.  We have a need to populate the description field on most tasks and the only way I know to upda...

  • Question

Script Include Not Working on getrowcount

var countofrec = Class.create();countofrec.prototype = {    initialize: function() {    },    reco: function (xyz,desc) {        var gr = new GlideRecord("xyz");        gs.addInfoMessage("Inside Script Include");        gr.addQuery('short_description...

  • Question

load balancer discovery

Hi all, we are doing a PoC for load balancer discovery. here is the response we got from our server team when we asked for a target device. "The datacenter nginx clusters are linux boxes that run a service.Azure nginx loadbalancers are PaaS objects t...

  • Question

Auto-Closing Incidents Triggered by Logic Monitor Integration

Hello All, We are experiencing an issue with Incidents created through the Logic Monitor integration. These incidents are generated for collector failovers, and the failover details are included in the Incident description.When the failover is restor...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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