ServiceNow Community

Flow not working on TPM Table sn_apm_tpm_discovered_technology_run_log

I tried to create an incident record using Flow, on trigger when a new record is inserted into TPM table sn_apm_tpm_discovered_technology_run_log. Somehow it's not work when I tested with a new record in this table. I checked there is no access or AC...

Question

Best way & platform to Learn for Certification

Hello People, I am new into ServiceNow learning and I have no technical background so I would like to know which ways are the best to learn and practice for certifications! ServiceNow University ?Udemy courses?Coursera courses ?With my little R&D i f...

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CMDB Report Query

Hi Folks , I have a requirement to implement to find out 1 or more level of relationship , (up level or down level ) is it possible to get those data in reporting ?if yes how ? if No why ? Thanks for your help ang guidance

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Issue with Split method

I created a scripted rest api where I'm receiving sys ID's as query parameter var sysID=request.queryParams.sysIDS.split(',');-- if I capturing like this , in logs I could see sysID and typeOf(sysID) is undefined. If I removed split then it's fine a...

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for Stale CI's task are not getting created

Hi @allI have enabled the create task for staleness metric and ran the correctness health job but still tasks are not getting created for staleness what could be the possible issue? how much time will take to create the tasks for all Stale CIs? ...

Question

Groups

This new group has been added to my instance, does anyone know what it's for?My instance has recently been updated to Zurich.Group name: Conditional Script Writer

Question

Utah: Adding a Playbook Record Page Tab to a Workspace Record

Demonstrate how to add a Playbook Experience tab in a Utah or greater Record Page. Prior to the new Record Page templates released with Utah it used to be much more difficult (thanks @Arnoud Kooi!), but for new record pages the tabs are configured w...

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UI Builder : Next Experience

Resolved! Need your IMPORTANT SUGGESTION on my SNOW Transition plan (Subrata )

Hi ,I am writing to express my interest in transitioning into the ServiceNow ecosystem, specifically targeting roles such as Business Process Analyst, Customer Service Management, or Service Administrator. I have 15 years of experience as an Online B...

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Contract Jobs
Fixed Price
Full-Time

Why does updating a resource assignment not affect the cost plan?

If we alter a project resource assignment with a revised effort and recalculate costs we see the expected adjustment. If we change a role to a different one (which has a different rate) and recalculate, we do not see a cost adjustment. If we do both ...

Question

Resolved! How do I add a template and blind copy a user group via Inbound Action?

Hi, I have this inbound action script below: (function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) { // Prep fields var groupSysID = '123456789...

Question

Invicti - ServiceNow Application Vulnerable item source severity change by SecCommon System user

When AVIT is created from Invicti, the source severity was High. But then it shows user SecCommon System updated Risk Score and Risk Rating from High to Medium. When checked we could see changes in Vulnerability table sn_vul_app_vul_entry. It too sho...

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Application Vulnerability Response
Security Operations

Using Wait in flow.

I need to configure a Wait to pause a Yokohama version Flow, using a user-defined date.Since this is a variable date that could be as far as 60 days away, it exceeds the allowed 999-hour limit. How can I achieve this?I have read that I can use the fo...

Question
Flow Designer

“New” button missing in reference lookup after changing opened_for to point to customer_contact

Hi Community, On the Interaction form, I changed the opened_for reference field (which normally points to sys_user) to point to customer_contact for a Customer Service requirement. IssueAfter this change, when I click the lookup (lens) icon on opened...

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RITM variables are not being saved in the Native View in ServiceNow.

In ServiceNow, RITM variables are not saving in the Native View. Where can we fetch these variables and update them in the RITM Flow, and how can this issue be fixed?

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To export the list of Reports attached to the Dashboards

Hello Everyone, We are planning to migrate Core UI Dashboard to Platform Analytics Dashboard. We are able to get the total count of Dashboards and Reports directly by accessing the table. But to cross-check, we are looking for the list of Reports tha...

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