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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Getting value by adopting Enterprise Architecture Workspace Hosted by Abigail Lavadia 25 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Getting value by adopting Enterprise Architecture Workspace Hosted by seemasingh 25 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: ServiceNow Impact Academy Hosted by Abigail Lavadia 25 Mar, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Hardware Asset Management Office Hours Hosted by Abigail Lavadia 25 Mar, 2026 10:00 AM PDT Event Details Online Technology Workflow Virtual Workshop Series - Building a Service-Aware Foundation: CMDB & Operation Hosted by Mayleen Fitzcha 25 Mar, 2026 10:00 AM PDT Event Details Online Enhancing Field Response and Resilience with ServiceNow Hosted by Mayleen Fitzcha 25 Mar, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolver clicks on Reply/Reply All from activity log

Currently when a resolver clicks on Reply/Reply All from activity log, the send option is greyed out and no user details are displayed in the To. but some condition it is working and some condition it is not working when i click on reply/reply All.

  • Question

Action not authorized

I created a custom table to store key contacts and it has been working for years. I just came back to add one through a related list and clicked new and I get 'action not authorised'. I  tried with admin and still get the same message appear. What co...

  • Question

Best practice to restrict field editing to Contract Administrator only

Hi everyone,I'm looking for the best practice to restrict the editing of specific fields on the Contract form.Specifically, I want only the user listed in the 'Contract administrator' field of the record to be able to update fields like Vendor, Contr...

  • Question

Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Knowledge Center for ServiceNow's Knowledge...

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How to make the Software Complaint.

Can someone please list down the steps to make the software complaint? I have one software i.e Health Literacy Advisor and its showing 0% complaint.

  • Question

Resolved! Lift Off to Knowledge Challenge Winner

Yesterday, I have received the following email from outreach@rtm.com. But I have not received anything from PandaDoc. I belong to India. Any idea?Congratulations! We’re thrilled to let you know that you’ve been selected as a potential winner in the S...

  • Question

No data to Display to 0

In Service Operations Workspace (SOW), the Overview widgets currently display “No Data Available” when no tickets are assigned to a user or when the user has not created any tickets.Requirement:When a user has no assigned tickets and has not created ...

  • Question

Survey Triggers

We have a survey we want to trigger for every RITM that specific fulfiller groups do work on (close a task). it seems to work fine for me as an admin, even when i impersonate someone, but it does not trigger for anyone else. I'm stumped. we are using...

  • Question

Country+locale=currency question

So not sure if this is the right place to ask this, but reviewing the many posts on Community and elsewhere regarding currency.  I've implemented multiple currencies on our platform and understand the nuances.  There is one thing eluding me however. ...

  • Question

Resolved! TestManagement2.0 - adapt "Test Execution" window

Hello  We plan to use "TestManagement2.0".  When execute the test a new window is open, which allows:- add comment & attachment - when test-step failed- add comment & attachment - then test-stop is blocked Is there any way to configure this window to...

  • Question

Resolved! Order guide approval at REQ level with flow designer

Dear community, I need to configure a first approval level at REQ level for an order guide but I haven't managed to make it work. I want to make it with flow designer.Which trigger should I set? I've tried with both "Catalog Item" or "Create record" ...

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