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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible?
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Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge
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Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Leveraging CSM Case Lines: Best Practices Hosted by Lolita Honkpo 14 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: CSDM Data Quality and AI Agent Performance Hosted by Lolita Honkpo 14 Nov, 2025 09:00 AM PST Event Details Online ServiceNow User Group Sacramento Hosted by CaliE 18 Nov, 2025 07:30 AM PST Event Details Online Workflow Data Fabric Academy Hosted by Abigail Lavadia 18 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: What's new in the Zurich release for Data Foundations Hosted by Lolita Honkpo 18 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: What's new in the Zurich release for Data Foundations Hosted by Lolita Honkpo 18 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

AI Agent hanging/looping when tested on AI Agent Studio

I ‘m creating my first AI Agent, and ‘m experiencing an issue where it gets stack on the Configuration Item tool processing when testing it. I have attached a document detailing the configuration I did and the test result. Please assist/advise.

  • Question

REST Call for non-admin users is failing with 401

Hi Everyone,I have an Outbound REST Message with Authentication Type as OAuth 2.0. I am triggering the REST Call using a BR on update of certain fields. Now the REST Call returns 200 Status if a user with Admin role updates the fields.But when a Non-...

  • Question

Autopopulate the Manager field in the catalog item.

Hello, I need to automatically populate the Approving Manager variable in a ServiceNow catalog item based on the following logic:If the Is this request for you? variable is Yes, then the manager of the Requested by user should be auto-populated in th...

  • Question

Date validation if date is 7 days from today

Hello mates, Below is my requirement. Create a catalog client script that runs when the ‘Is this due to be returned at a specific date?’ field is updated.Generate an error if the Date is not 7 days from today  for this i have created a catalog client...

  • Question

One Request Multiple RITMs for Multiple Users

Hi all,  I'm looking for a plan / solution that would allow my users to have the ability of submitting an access request for one or multiple users. I.E., I have five users that need access to the same application, instead of submitting five different...

  • Question

Project Workspace New Modal Confirm Button

Hi community,We are facing an issue in the project workspace. After clicking the "New" button, a modal opens. If we don’t fill in the mandatory fields and click "Confirm", it starts loading but nothing happens.Has anyone encountered this issue before...

  • Question

Service Graph Connector for Infoblox - not deleting data

Hi,we have implemented SGC for Infoblox, but during synchronization, we noticed that records are not being removed/Operational,Install status not changed to retired in the the cmdb_ci_ip_network_subnet table when they are deleted in Infoblox.Is this ...

  • Question

Integration between 2 instances

HI Community, I have a requirement where in dev instances i have created a catalog item and once the request is raised in dev instances then a sla record need to be created in sandbox instances...based on variables (like name, type, target etc) in ca...

  • Question
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