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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Get Started With Simplified Change Admin Experience Hosted by Abigail Lavadia 7 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy - AI Agent Adoption Office Hours Hosted by Abigail Lavadia 7 Jul, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - What's New in the Australia release for Mobile Hosted by Abigail Lavadia 7 Jul, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: ServiceNow Impact Office Hours Hosted by Abigail Lavadia 7 Jul, 2026 10:00 AM PDT Event Details Online ServiceNow CRM Exchange in-person meeting, 8th July Hosted by lizhartley 8 Jul, 2026 04:30 AM PDT Event Details Online ServiceNow Exchange: HRSD Academy - Getting Started with Employee Slate Hosted by Abigail Lavadia 8 Jul, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Business Stakeholder and Global Search

Hi, We have a number of users who we have transferred from a Fulfiller to a Business Stakeholder licence (as they are primarily read only users).  However when they user the Global search doesn't return any results. For example if you search for name...

  • Question

Resolved! How to add username or email address on @mention function of Service Now?

I want to add more details to the @mention function of Service Now. Currently, we run into an issue where we have users that have the same name. When we use the @mention function it only shows the First Name and Last Name of that user. I want to add ...

  • Question
  • Incident Management
  • Request Management

Employee Center Catalog Item Navigation from Portal search

Hi Team,Currently, when a user search and clicks on a catalog item in the Employee Center search box, it opens in a new browser tab. We would like to change this behavior so that the catalog item opens within the same page instead.Could you please ad...

  • Question

ACL Issue

Hi Team,I have created read ACLs with both admin and user roles for my Employee Enrollments custom table under scoped application Training Management on PDI. But, the when I try to test by impersonating one of the Users, the Create Enrollment module ...

  • Question

Unable to populate devices in service mapping

A Calculated application service type application is unable to populate devices in service map. when we hit with URL provided it is not going bring the devices available for that application in infrastructure. what is the issue?If it is due to creden...

  • Question

Checkbox pops on clicking hyperlink

hola amigos! Having troubles tackling a catalogue question.The want is when the link is clicked it doesn't directly launch the site rather shows a checkbox and only triggers the launch after the correct selections on checkbox .Every effort is appreci...

  • Question

What CMDB Implementation Decisions Do You Preserve?

Question for the CMDB community.One thing I've noticed across CMDB implementations is that we spend a lot of time discussing how to model services, configure Discovery, tune IRE, and implement CSDM.What I'm curious about is something a little differe...

  • Question

How to configure ACC (MID Less) for SAM Pro

Hi All, We have a requirement to configure ACC for endpoint (laptop/desktop) software discovery for SAM Pro, as we do not have SCCM, JAMF, Intune, or similar tools available for endpoint software discovery. Could someone please let us know the prereq...

  • Question

Resolved! Receiving 404 error message on Survey on esc portal

We are receiving a 404 error when accessing the survey through the Survey button on the ESC portal. I have validated the survey roles, and all required roles are correctly assigned and active. Despite this, the survey page is not loading and continue...

  • Question

Service Mapping Errors

Hi All, For Service Mapping, getting an below errors. 1. Failed to identify the CI Type of the process listening on port 443 on host 10.36.201.104. Please review the discovery log for further details. How to resolve above error. Thanks in advance,Sha...

  • Question

Salesforce - ServiceNow Account Webhook Flow

Refer the YouTubbe video https://youtu.be/9TGqne0EswA. that showcases the end‑to‑end integration flow where Salesforce Account data changes are sent to ServiceNow using a webhook. It demonstrates event triggering in Salesforce, authentication between...

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