ServiceNow Community

How to add business days to a date field based on category selection (skip weekends)?

Hello Community,I need help creating an OnChange client script that adds business days to a date field based on a category selection, while skipping weekends (Saturday and Sunday).Requirements:When category = "Hardware" → Add 5 business days to the d...

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Resolved! PDI Offline with note Instance is undergoing unscheduled maintenance

My PDI has been offline for two days now. The banner states:Developer Instance is undergoing unscheduled maintenance. Anyone have any ideas what the issue might be?

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case creation page

Hi Team,How to configure additional fields in HR workspace case creation? Few fields like opened for description are getting disappeared and not sure why its happening.

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CIS-PA recent experience

Is anyone recently passed PA exam and other than the fundamentals and advanced PA courses , are there quizzes or practice questions to get familiar with the exam ?

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Regarding CSA exam

Is there any Service now CSA exam vouchers or coupon code?

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Now Mobile Push Notification Not Working

Hi Community Members, I have created below 1. New Push Message2. Push Notification Message Content3. New Notification with Push Message only = true4. Push Message field in notification is lined to created in point 1.5. Also enabled notification in No...

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FSM - Tracking Contractor certificates of insurance

We are using Retail Management and Field Service Management, with the Contractor Management add-on. The goal is to track certificates of insurance that contractors maintain, specifically:Type of insurance cert,Start date,End date, andCopy of the cert...

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Define mandatory attribute of CI Class - CI Class Manager or Dictionary override ???

Hello All, I learnt there are 2 ways to define a mandatory attribute for a CI Class 1. From CI class manager > Attributes > Added > Mandatory > True/False 2. Dictionary Override - Right click on attribute > Configure Dictionary > Dictionary Override...

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We need to hide Worknote from service Portal for the incident record

We need to hide Worknote from service Portal for the incident record, Since worknote only for the internal team's Purpose.

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OpenID SSO plugin setup in Orlando

Hi, Do anyone work with OpenID SSO plugin in old version like Orlando and want to help with the setup?Created entry in application registry for external OIDC and want to use it for SSO but looks like request.getQueryString() is null. Will appreciate ...

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when sctask work note updated need to create the incident using flow designer

Hello EveryoneI have requirement when Sc_task's work note updated and if it contains the text ' file creation failed' need to create the incident using flow designer.I tried it but its not working as expected can you please help me on that and have ...

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Modify standard template change values not to be pre-populated

Hi, I just want to have the fields left as empty up to the user to be modified and filled:- Implementation plan- Risk and impact analysis- Backout plan- Test plancurrently once I remove them from the template and try to save it then the template asks...

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How to add details on RITM details on Request level approval

Hello Team,Need your help,Can anyone advise on how to display RITM details at the request-level approval? Currently, it appears like this

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regarding email notifications

I want to fetch all the approvers from the flow and add it in email script and that script is being used in a notification.So when the notification triggers all the approvers name should be displayed related to that request.how can i write the script...

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Virtual agent icon only visible to home page

Hi Everyone,I've cloned the Virtual Agent widget and successfully added it to the Service Portal. However, it's currently only visible on the home page. I need it to be visible across all pages of the portal.Has anyone faced this issue before or know...

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