We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
987089members
2961040posts
Ready for Knowledge 2026? Register early and get $200 off! Click here for more information! Save $200
The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Process Mining Office Hours Hosted by ServiceNow 26 Feb, 2026 08:00 AM PST Event Details Online SPM Academy: Optimize Business Value and Accelerate Decision-Making with Demand Management Hosted by ServiceNow 26 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: What's New in the Q4 Store Release for ITOM AIOps Hosted by ServiceNow 26 Feb, 2026 08:00 AM PST Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 26 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Digital End-User Experience Office Hours (AMS) Hosted by Abigail Lavadia 26 Feb, 2026 09:00 AM PST Event Details Online Automating Your CMMC Journey On the IRM Platform Hosted by Mayleen Fitzcha 26 Feb, 2026 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resizable pane control from script

Hello, Is it possible to collapse right pane if its empty? How it is controlled?I behaviour I am aiming exist in List component, when user clicks on quick edit button. Unfortunately I am not able to configure it to base resizable pane component.

  • Question

How to generate Refresh token?

Hi. I'm investigating to integrate Google Calendar and ServiceNow. The requirement is to connect with a service account key instead of the Outh 2.0 Client ID. After some trial and error, I succeeded in getting an access token. However, since the acce...

  • Question
  • Integrations
  • Scripting and Coding

Task SLA only shows the "Resolution" target.

Hi everyone, good afternoon! How are you all doing?! I created a Task Response (img_01)When the user fills out the Task Response, for priority 2-High and submits it, in the backend it should appear in the "Task SLAs" related list as "Response" first,...

  • Question

Hide select box choice on catalog item

Hello I am trying to hide a value from a select box on a catalog item based on a value selected in another field.  The "Backup Job Failure" value in the Action field should only show when "Hosting Location" is ANG Non-Co-located    

  • Question

Resolved! Does anyone know how to configure the "Set targets" button in Scenario Planning!?

Hi all,  I have been given the requirement that only users with the role sn_align_core.apw_admin, should be able to set targets for Scenarios. Basically, we have a large number of users who user Portfolio Planning, but we want to limit the ability to...

  • Question
  • Best Practices
  • Business Planning Portal
  • Financial Management

Applying a template does not work in the Workspace view

Hi,We have the option to apply templates in SPM. I uploaded projects using the Import Set, but applying a template does not work in the Workspace view for these imported (external) projects. However, the same action works correctly in the Classic vie...

  • Question

Invalud redirect uri

I want to query Service Now from an AI chatbot and I have created an app registry for it but it says invalid redirect uri What does this need to be as we cant get it to work

  • Question

Unable to terminate active instances

Even after completing the below courses , i am unable to terminate their instances , which is not allowing me request for more lab instances ( ServiceNow Administration Fundamentals) Welcome to ServiceNow (Zurich) Terminate Instance Micro-Certificati...

  • Question

Lift Off to Knowledge challange

Hi Everone Please let me konw , this challange  is valid in indian lerner or not.https://servicenow.swoogo.com/LiftOfftoKnowledge2026?campid=269698&cid=ip:snu:snul:sn:26q1:Liftoff-Digital-Banners-on-Webpages:none:sn:awa&utm_medium=internalpromotion&u...

  • Question

Data Certification question about the Fail button.

The question is coming from my business how the "Fail" button on a Certification Task should be leveraged.For those using the CMDB Workspace Certifications, please share how you are using the Fail button and your process when the fail is used. Thanks...

  • Question

Employee Center Banner

Hi All,  I cannot seem to figure out how to get these types of banners on my portal homepage and how to configure them. Are these OOB or are they created elsewhere (content library?).  Thanks,Evan

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now