ServiceNow Community

Need help in Report/Dahboard

I have a requirement to show list of all incidents which are new, in progress and on hold on every Monday of 2025, irrespective of whenever the incident is created.Consider an incident is created in December 2024 and it was resolved on Tuesday of sec...

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Need help to run Powershell script at Midserver

I was trying to add attribute: ExpiryDate, which is date field to the Create AD Object in the Flow Designer and getting error as 'Invalid Type or unsupported attribute found in Object Data'. When I checked with internal AD team, they confirmed it has...

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OOTB of New Hire Onboarding (Demo)

I am early In ServiceNow HRSD journey, why can't I find the OOTB of New Hire Onboarding (Demo) under Manage HR Catalog after installing the relevant HR plugins?

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Move the update set xml file from dev to prod facing an error

When I am trying to Retrieved the Update Set from dev to prod instance got an error Found a local update that is newer than this one even I am trying to click the Accept remote update set also not working again same error how to resolve this issue

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Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book

When I first started as a Business Process Consultant (BPC) in the ServiceNow ecosystem, I often wished there was a guide that went beyond the technical aspects — something that captured the real challenges, the messy workshops, the dashboards no one...

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Please help me to get CSA free Voucher

Hi All,How i can get free voucher of CSA , I am from Infosys . if any one knows process please help me I want to complete CSA certification RegardsVar**bleep**h

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Excluding any specific user/users from getting Enforced wtih MFA starting Yokohama onwards

As ServiceNow enforces Multi-Factor Authentication (MFA) from the Yokohama release onwards, there have been numerous queries about excluding specific users from MFA enforcement. Firstly, we strongly advise against disabling the MFA that is enforced...

Article

regarding merging of accounts

i had completed my CSA certification with one web assessor account and CAD with another web assessor account , even though after merging my servicenow ids i didn't get my both certifications into one account , i created a case also to merge my web as...

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Move certifications from company ID to my personal email ID

I am moving out from my company and want to move my ServiceNow certifications to my personal email ID so can you please let me know the steps

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why "GeneralPDF" not working, getting error like GeneralPDF not defined

Hi All,Kindly let me know why GeneralPDF not workingError : gs.addErrorMessage("PDF generation failed: " + e.message);GeneralPDF not defined.Client SCript :var responseBody = Contenthtml; var letterheadHTML = "<html xmlns:o='urn:schemas-micro...

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Restrict Service Catalog submission for non–key users with proper message on Employee Center

Hi All,I am working on a requirement where I need some help to achieve the desired behavior in Employee Center.Requirement:All service catalogs (with key user restriction) should be visible to all end users.However, only key users (members of a speci...

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Cost Management (ITSM)
Service Catalog

Subflow Create Record Sys ID

I have a subflow that creates a record using "Create Record" action. Unfortunately this subflow does not have any output variables. I am trying to get the sys_id of the record created by this flow so I can use it in a reference field down the track. ...

Question

How to confirm a confirm modal in client script in UI Builder

Hi,Can anyone please on the below use case:-I want to call a confirm modal in the on submit button of risk workspace.The modal should have a Yes or No buttonOn click of Yes, the page should get submitted.On No, I've to populate a message alert to the...

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Resolved! How to autopopulate a field value based on same field value present on a different table ?

Hi All, I want to auto populate a field value based on same field value present on a different table. As shown in the below picture P records are lnked to t record . We create records clicking on NEW button on related list of record . I want to au...

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HAM / Asset Management

Hey Folks, Hope all are doing good !!! My organisation is using AMI(Asset Tracker) to deal with assets which is also pushing the data to servicenow as a part of integration. I am afraid that if they have done anything with the IRE before integration ...

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